Note fondée sur 148 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,9 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très bon séjour
Publié le 21 juill. 2019 sur HotelsBon séjour, restaurant et salle de sport super
Commentaires de Gestion de l’hôtel
25 juill. 2019 par Amit M, Gestion de l’hôtel
Dear Guest,
Namaskar!
On behalf of the entire hotel team, we want to thank you for reviewing us.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! It has been a delight to know that you had a great experience with us. I take pride in sharing your appreciation and feedback with the ladies and gentlemen at The LaLiT, Chandigarh that will keep them motivated to strive harder to provide the best of services.
I look forward to welcoming you back soon.
Warm regards,
Amit Mishra
Front Office Manager
par un voyageur
Très bon séjour
Publié le 19 juill. 2019 sur HotelsTrès bon séjour, d'une semaine dans cette hôtel, rien à redire
Commentaires de Gestion de l’hôtel
25 juill. 2019 par Amit M, Gestion de l’hôtel
Dear Guest,
Namaskar!
On behalf of the entire hotel team, we want to thank you for reviewing us.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! It has been a delight to know that you had a great experience with us. I take pride in sharing your appreciation and feedback with the ladies and gentlemen at The LaLiT, Chandigarh that will keep them motivated to strive harder to provide the best of services.
I look forward to welcoming you back soon.
Warm regards,
Amit Mishra
Front Office Manager
par un voyageur
Publié le 19 sept. 2024 sur Hotels
The property is lovely unfortunately staff in dining area are not so goid at providing service Hotel lacks a good traditional dishes.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Good clean hotel
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Namaskar
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. Your satisfaction means the world to our team, and we look forward to welcoming you back soon!
Warm regards,
Devinder Walia
General Manager
The Lalit Chandigarh
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Good hotel!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Namaskar
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. Your satisfaction means the world to our team, and we look forward to welcoming you back soon!
Warm regards,
Devinder Walia
General Manager
The Lalit Chandigarh
par un voyageur
Publié le 5 sept. 2024 sur Wotif
Nice hotel, but well short of 5 star. Really poor bedding.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Perfect place to stay
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Namaskar
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. Your satisfaction means the world to our team, and we look forward to welcoming you back soon!
Warm regards,
Devinder Walia
General Manager
The Lalit Chandigarh
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Author, Gestion de l’hôtel
Dear Guest,
Namaskar
Thank you so much for your wonderful review and high rating! We’re thrilled to hear that you had an excellent experience with us.
Thank you again for your positive feedback and for choosing to stay with us. We look forward to welcoming you back and providing another outstanding experience!
Best regards,
Devinder Walia
devinder.walia@thelalit.com
General Manager
The Lalit Chandigarh
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Author, Gestion de l’hôtel
Dear Guest,
Namaskar
Thank you so much for your outstanding 10-star rating! We are absolutely thrilled to hear that your experience with us was exceptional.
Your high praise is incredibly motivating for our team, and we’re delighted that we could exceed your expectations. We look forward to welcoming you back and providing you with another outstanding experience.
Thank you again for your wonderful feedback!
Best regards,
Devinder Walia
devinder.walia@thelalit.com
General Manager
The Lalit Chandigarh
par un voyageur
Publié le 16 juill. 2024 sur Expedia
I am utterly dismayed by my recent stay at The Lalit Chandigarh. This establishment falls tragically short of the five-star rating it claims. The service was abysmal, leaving me feeling neglected and frustrated throughout my stay.
Despite the restaurants being overstaffed, it was nearly impossible to get anyone's attention for service. The waitstaff seemed utterly indifferent to the guests' needs. Room service was equally frustrating, with each order taking over an hour to arrive.
The pool area was an absolute disgrace. Guests were openly flouting the rules, drinking beer and eating in the pool. Not only was this unsanitary, but it also created an unpleasant atmosphere for those seeking relaxation. To make matters worse, the hotel's bar staff actively encouraged this behavior by serving food and drinks directly to the pool.
The pool attire situation was equally appalling. The lack of enforcement regarding proper swimwear resulted in guests swimming in their underwear. This blatant disregard for basic decency was offensive and made me incredibly uncomfortable.
In conclusion, The Lalit Chandigarh is a far cry from a five-star hotel. The service is non-existent, the pool area is a chaotic mess, and the lack of enforcement regarding basic rules and etiquette is appalling. I strongly advise against staying at this establishment.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Author, Gestion de l’hôtel
Dear Guest, Namaskar I am extremely apologetic that you had to face such inconveniences during your stay at The Lalit Chandigarh. Our aim has always been to provide a superior guest experience and it is disheartening to hear that we fell drastically short on this occasion. The lack of service you describe is atypical and it is regrettable that you experienced indifference from our team members. I assure you, there will be re-evaluation and re-training where necessary to enhance our service delivery. Moreover, I am deeply upset to learn about the situation you witnessed at our pool. The hygiene and respect for all guests' comfort is one of our top priorities and I am mortified to hear of such behavior. I assure you that strict actions will be taken to ensure proper enforcement of our pool area's rules and etiquettes. Lastly, I understand your disappointment with our lack of enforcement regarding proper swimwear. In response to your feedback, immediate steps will be taken to enforce pool attire policies more sternly. You have our sincere apologies and I personally assure you that we will do our utmost to give you the kind of service you deserve from us in the future. I would urge you to revisit us and give us an opportunity to make amendments by providing you with an experience.
Best Regards,
Devinder Walia
devinder.walia@thelalit.com
General Manager
The Lalit Chandigarh
