Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Listing unmaintained
Publié le 10 nov. 2024 sur HomeAwayThis owner is NOT maintaining this listing. Towels, mats and furniture are filthy or hole ridden. The water heater and dishwasher were broken. There was a propane gas tank leak. The maid rinses the mop in the pool and leaves the house unlocked upon leaving it unattended! The pool equipment is badly sun damaged which the owner wants to make US pay for!! The pool cover has disintegrated into the water but you can’t strain the plastic out cuz the net is missing—just a pole! STAY AWAY!!!!
Commentaires de Gestion de l’hôtel
26 nov. 2024 par VrboOwner, Gestion de l’hôtel
I appreciated that Chris took the time to provide feedback about his recent stay. I understand he had several issues to deal with and that caused him frustration.
Since then, I have addressed all the problems noted.
The towels are replaced, and the furniture has been cleaned.All appliances have been repaired, and the minor gas leak was repaired within hours of reporting it to our property manager.
There is now a new pool cover. The property is in full working order and well maintained. There is a cleaning service that comes two times a week for 4 hours each stay.
I am committed to ensuring all guests have a comfortable and enjoyable stay. I hope my guests moving forward.Will have a high quality rental experience.
Sincerely,
Randy...owner
par un voyageur
Very nice house in a great location
Publié le 4 sept. 2024 sur HomeAwayWe really enjoyed our stay. This was the first time my friends had been to inner Mexico so everything was new to them. I lived there for 10 years so I knew my way around. We were close to many good restaurants and the malecon.
par un voyageur
Great location
Publié le 28 août 2024 sur HomeAwayGreat location, beautiful back yard and nice house but needs some updates. Due to it being rainy season and the house being open air, it smelt like mold in the house. Power washing the back area might have helped or maybe putting in some plug in air fresheners. Emailed property manager on VRBO website letting him know where we had to return the garage door opener due to having wrong code to gate door and didn't get a response when I asked for him to confirm he got it. I think it should be optional for quests to have maid service come in during their stay or not. It was really awkward having the maid there twice for four hours at a time during our one week stay. Pool could use some tending to but other than that we enjoyed our stay.
par un voyageur
Beautiful spot
Publié le 20 juill. 2023 sur HomeAwayPerfect location! A block from the lake. The garden and patio are amazing. Great communication all the way through
Commentaires de Gestion de l’hôtel
24 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you John for recognizing the amount of care we take so everyone, including ourselves can enjoy the property.
par un voyageur
Ajijic Paradise
Publié le 4 nov. 2022 sur HomeAwayThis is our second time to stay in this home. It is spacious and the backyard is sooo beautiful. This location is the best. Residential feel, but just one street over to Malecon and a short walk to the main section of town. Owner was always available for any questions and Prop Mgr. always answered promptly. We keep choosing this property as it is such a special place to relax. Pool cover keeps water just the right temp. This place will forever be our Ajijic go to. You can’t go wrong here!
Commentaires de Gestion de l’hôtel
5 nov. 2022 par VrboOwner, Gestion de l’hôtel
Thank you so much for your lovely comments. The house in Mexico is always a work in progress and a project we love. We are fortunate to have a phenomenal gardener who keeps the property and spectacular shape.
Even though the pool is small it is pretty wonderful to have it there when needed. I also love the proximity to town and the flexibility of not needing a car.
par un voyageur
Trying Not To Be Too Picky, But...
Publié le 24 sept. 2021 sur HomeAwayWe understand that our stay in September was during the rainy season so the humidity was high and mosquitos were abundant. The home felt safe, the wifi was good and the location worked well for walking Ajijic. There is a small AC unit in the master bedroom which worked well but there is little airflow to the rest of the house so we had to purchase a pedestal fan and moved it around with us. There is some screening with the patio doors but no screens on the front door so no good access for a breeze. We decided to take drinks to the mirador but it was just nasty with nothing we wanted to sit on. Carpets don't really get cleaned they get swept so we took the the smaller ones outside and shook them as there was plenty residue from previous renters.
The showers were a big dissapointment. There were 3 to chose from: The master was cramped with very little water flow and it did not drain well. The tile shower offered more room and better flow until you tried to get hot water then the flow went to a dribble as the single control handle was broken. The third was in a bathtub and offered equally disappointing flow. All three shower heads were damaged.
I pulled the insulation off the pool and saw it was pretty dirty. I stuck my arm in it and the top 4 inches of water was warm and the rest was colder. I checked it 3 more times during the day with the same result - This means the water was stagnant with no circulation, we never used it for that reason.
So, no mirador, no pool, no airflow, no showers to speak of, the house is old and smells like it to the point we didn't put our clothes in the walk-in closets, not the experience we were hoping for.
Commentaires de Gestion de l’hôtel
30 sept. 2021 par VrboOwner, Gestion de l’hôtel
After thinking about your review, I felt disappointed that you did not enjoy our home as most of our guests do. In the future I hope you'd speak to the owner to see if unexpected problems could of be handled in a timely fashion.
We take a lot of pride in our property, and continuously improve it each year. In the past 12 months we've replaces the tiles and kitchen sink, bought a new washer and dryer and beds for the casita.
As soon as I read this review I contacted our property manager who immediately called a technician .He found the water heater had broken. It was repaired in 1 day.
Again I am sorry you didn't enjoy your stay.
par un voyageur
Ideal Location
Publié le 21 août 2021 sur HomeAwayWe had a wonderful stay at this home. Gardens were so beautiful and outdoor lounge spaces were great for siestas. Home is very nicely appointed with interesting artwork throughout. Location was ideal as a short walking distance to everything: Malecon, Plaza, restaurants. Streets are cobblestone so be prepared with footwear. Wish we would have stayed longer. Owners were very communicative throughout and we thank them for sharing their home with us. You will not be disappointed.
Commentaires de Gestion de l’hôtel
30 sept. 2021 par VrboOwner, Gestion de l’hôtel
I thank you for your kind review and I'm glad you enjoyed the house and the property.
par un voyageur de Asheville, NC
Much better than photo's show
Publié le 28 juin 2021 sur HomeAwayWe lived in Ajijic at one time and knew this area and what to expect for the most part. The house was much better than the photos suggested and was perfect for our needs. Lot's of outdoor living space which is wonderful this time of year and pretty much all year. We were able to walk to our favorite dining places or drive there easy. Would certainly stay here again. Schedule a 1/2 day to just look at the interesting collections in the house alone!
Commentaires de Gestion de l’hôtel
29 juin 2021 par VrboOwner, Gestion de l’hôtel
Thank you so much for your kind words regarding our property. Our home is a loving work in progress. Every year we improve the house. Im so glad you enjoyed your stay.
par un voyageur
Ajijic stay review.
Publié le 11 janv. 2021 sur HomeAwayAjijic is great... friendly people, places to walk, good drinks & food, loved being in a prime location close to plaza & lake, spacious house.
Commentaires de Gestion de l’hôtel
11 janv. 2021 par VrboOwner, Gestion de l’hôtel
In 10 years of owning the house this is the first time we got 3 stars. Im sorry we weren't satisfied.
par un voyageur de Kampala, Uganda
Ajijic
Publié le 9 janv. 2020 sur HomeAwayUnfortunately there are lots of cobblestone streets and sidewalk. Several people have fallen or twisted an ankle.
After you get into the walled property you get to appreciate a wonderful garden setting.
We enjoyed our stay despite it being in the high 30's and low 40's at night for about a week.
I'd recommend the villa.
FYI: A really nice challenging golf course is a 35 min drive from the villa, Atlas CC.
All my best,
Wedge
Commentaires de Gestion de l’hôtel
7 févr. 2022 par VrboOwner, Gestion de l’hôtel
Yes, there is broken sidewalks in Ajijic. Wear sturdy shoes you should fine.
