Note fondée sur 638 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,2 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
2 nov. 2022 par Nancy Y., Gestion de l’hôtel
Thank you for the wonderful rating!!Nancy Y.#Team6
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi William, Thank you for the perfect rating! Natalie #Team6
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Melissa, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You. Natalie #Team6
par un voyageur
Publié le 14 sept. 2024 sur Hotels
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Unfortunately the room was not clean. The sink was dirty, there were bugs on the ceiling stuck in webs. There was plastic clothing tag holders on the blanket. If I had another choice I certainly would not have stayed. I left as soon as I could the next morning.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Really nice motel, family friendly, clean and safe, with only a short drive to Harpers Ferry,
par un voyageur de Houston
Publié le 10 août 2024 sur Expedia
When I entered the room I was hit in the face with odd, unrecognizable smells. Thought maybe from somebody smoking in the rook but wasn't sure. Once I got into bed it started to become clearer. One pillow smelled like urine. One pillow smelled like arm pit B.O. one smelled like an animal. But the over bad smell was revealed when I got in the shower. I pull the curtain closed to find a used wash cloth and towel from a previous guest was left hanging and dried in the folds of the curtain. That nasty musty smell left behind effected the entire room
Commentaires de Gestion de l’hôtel
12 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Clint, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding. Natalie #team6
par un voyageur
Publié le 24 juill. 2024 sur Expedia
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Reasonable for the money.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Suryakant,Thank you for positively rating your stay!Lilith#Team6
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Great for a long place to stay staff are friendly
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Dallas,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
