Note fondée sur 912 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Expedia
Very clean. Wonderful staff
Commentaires de Gestion de l’hôtel
27 août 2024 par Robyne, Gestion de l’hôtel
Thank you for your kind words. Come see us again!!
par un voyageur
Publié le 24 août 2024 sur Hotels
This hotel has 0 maintenance. It has got everything possible thing wrong that you can imagine. We were given rooms that were not ready. The housekeeper tried to put on dirty linen. Bathroom sink was dirty. The gym was in bad shape. Every corner of the facility severely lacks maintenance and up keep. Stay here only if you have no other choice.
Commentaires de Gestion de l’hôtel
24 août 2024 par Robyne, Gestion de l’hôtel
Thank you for taking the time out to give feedback regarding your stay. We truly appreciate your business and your kind words. We are work on renovation and hope you will visit us again soon.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Robyne, Gestion de l’hôtel
Thank you!!
par un voyageur de Urbana
Publié le 20 août 2024 sur Expedia
Have stayed here before. Clean hotel with very friendly employees. Area right at the hotel is fine but the Surrounding area saturated with hotels, gravel empty lots and closed businesses.
Commentaires de Gestion de l’hôtel
20 août 2024 par Robyne, Gestion de l’hôtel
Thanks Alison for your kind words! We are hoping that the surrounding area builds back up soon!!
par un voyageur
Publié le 13 août 2024 sur Expedia
Nice place and good breakfast. Pool was closed
Commentaires de Gestion de l’hôtel
19 août 2024 par Robyne, Gestion de l’hôtel
We do apologize for the pool being closed. We took the time to do healthy maintenance routine. However thank you for the kind words and I hope to see you again soon!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Robyne, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 9 août 2024 sur Expedia
Just was not as comfy as other comparable places I have stayed
Commentaires de Gestion de l’hôtel
19 août 2024 par Robyne, Gestion de l’hôtel
We do apologize for any inconvenience, and I truly hope you will give us another try in the future.
par un voyageur
Home away from home
Publié le 9 août 2024 sur HotelsWhenever I come to Beckley I stay here. It has the right blend of hotel vs home. The staff are always very kind.
Commentaires de Gestion de l’hôtel
19 août 2024 par Robyne, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 9 août 2024 sur Expedia
The property itself was adequate. The staff was excellent and very informative. Coffee, and breakfast could have been better.
Commentaires de Gestion de l’hôtel
19 août 2024 par Robyne, Gestion de l’hôtel
Thank you for your time! Come again and give us another try!
par un voyageur
Publié le 5 août 2024 sur Expedia
I paid For two queen rooms and on the same floor or next to each other because I was traveling with family with kids. I arrived at the hotel after nine. The man behind the counter he couldn’t tell he worked there because he was just in a concert T-shirt. He gave me the keys to the room. One was on the second floor and one was on the third floor. I told him I wanted them next to each other or on the same floor, do nothing about it because they were packed. He told me it was a queen room and the other one was a king room. There is nothing they could do because all the rooms are already filled. My grandchildren were happy to see the pool was open till midnight . But we went down to the pool. There were adults in there. They were acting like fools throwing balls. So we walked out. I will never return to this facility again.
Commentaires de Gestion de l’hôtel
19 août 2024 par Robyne, Gestion de l’hôtel
So sorry for the experience you had, we truly do try our hardest to accommodate each and every guest. We truly hope you visit us again soon!
