Note fondée sur 941 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,7 Service et personnel
3,2 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 avr. 2021 sur Expedia
mauvais à tous points de vu
Commentaires de Gestion de l’hôtel
28 avr. 2021 par Hotelmgmt, Gestion de l’hôtel
We apologize that your stay missed the mark on this occasion. We hope you'll consider returning to us in the future, to see just how dedicated we are to making a positive change.
par un voyageur
Ok
Publié le 7 juill. 2020 sur HotelsHotel tres bien situé, la chambre manque un peu de propreté par contre l'accueil etait horible une porte de prison ...
Good location, the cleaness of the room can be better.
But the girl at the reception was not nice and welcoming
Commentaires de Gestion de l’hôtel
21 juill. 2020 par Michael , Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We apologize for the unpleasant experience. Thank you for taking the time to share your feedback with us
We are looking forward to your return, and we will help complete your journey into Charleston rich history!
Warmest Regards,
Michael
par un voyageur
Publié le 20 janv. 2022 sur Expedia
par un voyageur
Publié le 31 oct. 2021 sur Expedia
The TV in our room never worked properly. I told the front desk the first day and asked again. No one ever came to check the TV. It was out of focus.
Also, the site advertised free breakfast and a pool; there was no breakfast at all… not even coffee in lobby and the pool was drained.
The staff did not offer alternatives to breakfast even though there was a place attached to one part of the hotel. I thought it was closed.
My room was clean but the stairs and outside was not swept and sloppy.
Location was the only plus. I will never stay there again.
par un voyageur
Publié le 28 oct. 2021 sur Expedia
par un voyageur
Overall a positive experience
Publié le 26 oct. 2021 sur HotelsLocation was perfect! Parking was convenient but I had to pay which I feel should be part of the cost for staying there. Although I’m not familiar with how parking works in Charleston. The room was clean but the pillows were very small and there were only 3 per bed which isn’t enough for 2 people. The toilet did not flush well and the bathroom was very old and showed a lot of wear. Overall, it was a good value and I would definitely stay there again if/when I travel back to Charleston.
par un voyageur
Publié le 23 oct. 2021 sur Hotels
par un voyageur
Great location
Publié le 20 oct. 2021 sur HotelsSorry to say the hotel was closing the day after we left. It was a great value thru hotels.com and we reserved it last minute after our more expensive hotel up the street did nothing about the broken television in our room. Would stay here again!
par un voyageur
Publié le 17 oct. 2021 sur Hotels
The location is excellent however the hotel has not been maintained. The room door did not fit properly, the bathroom was dirty, especially where the toilet and bathtub were located. The shower curtain was covered in mold.
par un voyageur
Publié le 17 oct. 2021 sur Expedia
It says on Expedia that you get breakfast-you don’t. You have to pay to park. There were pubic hairs on the floor in the bathroom. The staff was very kind though.
