Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Loved this property!
Publié le 26 nov. 2024 sur HomeAwayPerfect location. Charming house and area. Had everything needed for a long weekend. Would stay again!!
par un voyageur
Great girls weekend for Yall Fest
Publié le 18 nov. 2024 sur HomeAwayThis was a great location to stay and be walkable to Yall Fest with lots of room for 5 people.
par un voyageur
Publié le 28 oct. 2024 sur HomeAway
par un voyageur
Publié le 16 oct. 2024 sur HomeAway
par un voyageur
Save your money
Publié le 13 sept. 2024 sur HomeAwayNice location. Poor management.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. We're glad you enjoyed the location. We apologize for any management issues you encountered and appreciate your input as it helps us improve our services. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Had to be Relocated
Publié le 27 août 2024 sur HomeAwayMy family and I were so excited to stay here. It was the perfect location, close to King St. I had debated wheter or not to rent a car, but I was so grateful I did because 23 minutes before we were due to check-in, and only after I had reached out to see if we could check in a little early, I was notified that we would be relocated to a house in a different part of town. I had to call a support line that then worked on trying to find another house. I was so glad I did rent a car and not rely on ride shares because the other house was far from my original location. The location I had chosen specifially for the things I wanted to do during this trip. There was something wrong with the air conditioner
Commentaires de Gestion de l’hôtel
11 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience with us. We are truly sorry to hear about the inconvenience you faced with the last-minute relocation and the issues with the air conditioner. We understand how frustrating it must have been, especially since you had chosen the original location for its proximity to King St. and the activities you had planned. We strive to provide our guests with exceptional experiences, and it is clear that we fell short during your stay. We appreciate your patience and understanding, and we are glad to hear that having a rental car helped mitigate some of the inconvenience. Please know that your feedback is valuable to us, and we have shared your concerns with our local operations manager to ensure that such issues are addressed promptly and do not recur in the future. We hope to have another opportunity to host you and provide the exceptional experience you deserve.
par un voyageur
Last Concert for Sumner!!
Publié le 11 août 2024 sur HomeAwayMe n my husband and our 3 kids n my husband's friend of 20 years stayed at this cool house in downtown Charleston!! There were awesome shopping and great food only a couple blocks away!! There was a great market called "College Market" that was a short walk away that had everything we needed!! There was an amazing Pizza restaurant that had the biggest pizza i had ever seen in my life n and so delicious!! 3 adults and 3 kids ate til we couldnt eat anymore n we still had left over lol!! The rooms were great size and the bathrooms were nice and big n clean n so was the kitchen!!! We enjoyed staying there and would definitely stay there again!!! Thank you for an amazing experience of Charleston!!!👍😀
par un voyageur
Charleston
Publié le 23 mai 2024 sur HomeAwayUnique house with charm. Great location.
par un voyageur
Charleston
Publié le 3 mai 2024 sur HomeAwayVery nice, close to King St and all the activities
par un voyageur
Bad Experience
Publié le 14 avr. 2024 sur HomeAwayWe have stayed at over 15 VRBO’s in the past and this was by far, the worst we’ve ever stayed at. This is a VERY old house although the pics don’t look it. We had multiple issues: (1) The description said it has A/C, but it doesn’t work very well at all. It was only 68° outside and it would not get below 75° on the main floor at 10pm. The bedrooms are on the 2nd & 3rd floors and I can only guess it was 78° to 80+° . (2) We did not cook at all while there so we had no crumbs, etc. We saw TWO giant cockroaches in the kitchen. (3) The electrical outlets in the bathroom on the 3rd floor didn’t work. (4) Bring your own laundry soap if you want to use the washer (5) The pictures of the outside are not at all what this looks like. There are large, overgrown bushes which make parking difficult. Ended up having to pay $50 to park overnight down the street.
I had the low rating on communication because although we received many text messages before and during our stay, I believe it was all AI driven. We contacted the owners on multiple phone numbers we had been texted from regarding the A/C problem and kept getting canned answers, but no problem solving. We did get a text the day we checked out saying they were sorry about the A/C and stating we had been texting the property management group which was not staffed at 10pm. However, I had also texted THAT number that was texting me right then stating they were sorry. They did refund 15% of our VRBO cost due to the A/C issue.
Commentaires de Gestion de l’hôtel
29 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
