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Four Points by Sheraton Charleston

3.0 star property
Hotel near Charleston Coliseum & Convention Center in Charleston

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Photo gallery for Four Points by Sheraton Charleston

Exterior
Indoor pool
Desk, iron/ironing board, free cribs/infant beds, free rollaway beds
Room, 2 Double Beds
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Free airport shuttle

Explore the area

Map
600 Kanawha Blvd E, Charleston, WV, 25301
  • Charleston Town Center
    ‪6 min walk‬
  • Charleston Coliseum & Convention Center
    ‪9 min walk‬
  • Clay Center for the Arts and Sciences
    ‪13 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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Exterior

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About the area

Charleston

Heart of Charleston.Steps from the hotel, you'll find Haddad Riverfront Park and Heritage Towers. Charleston Stage Company and The Art Emporium are also within half a mile (1 km).

What's nearby

  • Haddad Riverfront Park - 1 min walk - 0.0 km
  • Charleston Town Center - 6 min walk - 0.5 km
  • Charleston Coliseum & Convention Center - 9 min walk - 0.8 km
  • Clay Center for the Arts and Sciences - 13 min walk - 1.1 km
  • West Virginia State Capitol Building - 3 min drive - 2.9 km

Getting around

  • Charleston Station - 10 min walk
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Fife Street Brewing - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬6 min walk
  • ‪First Watch - ‬5 min walk
  • ‪Recovery Sports Grill - ‬2 min walk

About this property

Four Points by Sheraton Charleston

Hotel near Charleston Coliseum & Convention Center in Charleston
Four Points by Sheraton Charleston offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and 6 meeting rooms are available. Event space at this hotel measures 8719 square feet (810 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Four Points by Sheraton Charleston. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charleston hotel is smoke free.

  • 1 building
  • 176 guestrooms or units
  • 12 levels
  • 8719 sq ft of conference space
  • 810 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton Charleston offers 176 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle
  • Self parking on site (USD 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Sheraton
Four Points Charleston
Four Points Sheraton Charleston
Four Points Sheraton Hotel Charleston
Sheraton Charleston
Four Points Sheraton Charleston Hotel
Four Points by Sheraton Charleston Hotel
Four Points by Sheraton Charleston Charleston
Four Points by Sheraton Charleston Hotel Charleston

Four Points by Sheraton Charleston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Stayed 1 night in Nov 2024

8/10 Good

Autumn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kid-friendly
I took my son to Charleston on the train. We stayed at this hotel that was across the river from the train station. The shuttle picked us up. The staff were very friendly and accomotating! They gave us a river view room. We swam in the pool. The downtown location was very convenient. The shuttle took us around town to the museum and ballpark. The restaurant's food was good and came out quick. I will definitely stay again when in Charleston.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Stayed 1 night in Dec 2024

6/10 Okay

Alex

Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Stayed 1 night in Nov 2024

4/10 Poor

Joseph

Stayed 1 night in Nov 2024

6/10 Okay

Carolyn

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great location. Was very noisy with doors slamming what felt like every minute of the day. Was fine for a quick stay though.
Stayed 1 night in Dec 2024

2/10 Terrible

Lawrence

No EV charger
The Hotels.com cleared indicated an onsite EV charger and there was none. This created a big problem for my quick visit to Charleston, WV. The city as whole does not have significant EV infrastructure, not being able to charge overnight at the hotel. Created an undue hardship!!
Stayed 1 night in Dec 2024

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Stayed 1 night in Aug 2024

6/10 Okay

Callum

Stayed 1 night in Nov 2024

8/10 Good

Heather

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights but no replenish of towels, or coffee supplies in room. Was I supposed to ask for this? Chair in room stained. Iron was nasty. Otherwise room was clean and comfortable. Just need more consistency.
Stayed 3 nights in Nov 2024

8/10 Good

Donna

Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Stayed 1 night in Oct 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities
I loved the staff awesome place
Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Stayed 1 night in Oct 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Sep 2024

4/10 Poor

David

Stayed 1 night in Nov 2024

4/10 Poor

Kourtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Chad

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Big promises, Couldn’t deliver.
Hotel advertises courtesy transportation to and from the airport. We were told that they were operating on restricted hours due to the season. Hotel had a Medical convention and a huge concert next-door and they were operating near capacity with no shuttle service when needed most. Courtesy coffee was empty at 9 o’clock in the morning and was told they’re not making any more.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed
My mattress was lumpy but everything else was good
Stayed 1 night in Nov 2024