Ratings based on 916 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 29, 2024 on Expedia
by A traveller
No hot water
Posted Jun. 19, 2024 on HotelsThere was no hot water in the shower in the morning. Not acceptable.
Comment from Hotel Management
Jun. 20, 2024 by Younes, Hotel Management
Thank you for taking the time to share about your recent stay with us, and we are sorry you were unhappy with your guest room/suite. We strive to provide a warm, friendly, and reliable experience that makes guests happy, and I will address your feedback directly with our team. I We hope to welcome you back soon.
by A traveller
Posted Jun. 18, 2024 on Hotels
There was minor repairs needed for the accessible rooms.
The railing in the bathrooms was damage.
It was a funny smell in the bathroom due to the sewage, and I could get in sunlight in the room due to the shades being broken and not having a string to adjust.
Comment from Hotel Management
Jun. 20, 2024 by Younes, Hotel Management
Thank you for taking the time to share about your recent stay with us, and we are sorry you were unhappy with your guest room/suite. We strive to provide a warm, friendly, and reliable experience that makes guests happy, and I will address your feedback directly with our team. We hope to welcome you back soon.
by A traveller
Posted Jun. 15, 2024 on Expedia
Very nice hotel. TV malfunction but room was great.
Comment from Hotel Management
Jun. 20, 2024 by Younes, Hotel Management
Thank you for taking the time to share about your recent stay with us, and we are sorry you were unhappy with your guest room TV malfunction. We strive to provide a warm, friendly, and reliable experience that makes guests happy, and I will address your feedback directly with our team. If there is anything else I can do for you, We hope to welcome you back soon.
by A traveller
Posted Jun. 10, 2024 on Expedia
Comment from Hotel Management
Jul. 8, 2024 by yzadi, Hotel Management
Jonathan,Thank you for taking a moment to share your experience. I am happy to see you scored the hotel 5 out 5. We strive to provide reliable and friendly service that makes your stay better and brighter and we appreciate your feedback. We hope to welcome you back soon.
by A traveller
Posted Jun. 10, 2024 on Expedia
Competitive pricing and convenient location
Comment from Hotel Management
Jun. 10, 2024 by Hampton Inn and Suites West Ashley , Hotel Management
Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you found our pricing competitive and our location convenient during your recent visit.At [Hotel Name], we strive to offer our guests the best value for their money without compromising on quality and comfort. It's fantastic to know that our efforts resonated with you, and we were able to meet your expectations in terms of pricing.Additionally, our prime location is indeed one of our greatest assets. We understand the importance of convenience for our guests, and we're glad that our location added to the overall enjoyment of your stay. Whether you're here for business or leisure, being centrally located provides easy access to the city's attractions, dining options, and transportation hubs.We truly appreciate your positive feedback, as it serves as encouragement for our team to continue delivering exceptional experiences to all our guests. Should your travels bring you back to [location], we would be honored to welcome you back for another memorable stay.Thank you once again for choosing [Hotel Name]. We look forward to the opportunity of hosting you again in the near future.
by A traveller from Morehead city
Posted Jun. 8, 2024 on Expedia
Enjoyed our stay, highly recommended.
Comment from Hotel Management
Jun. 10, 2024 by Hampton Inn and Suites West Ashley, Hotel Management
Thank you for choosing to stay with us at [Hotel Name] and for taking the time to share your experience. We are thrilled to hear that you enjoyed your stay and that you would highly recommend us.Providing exceptional experiences for our guests is our top priority, and it's wonderful to know that we were able to meet your expectations. Your recommendation means a great deal to us, as it reflects the hard work and dedication of our team to ensure that every guest has a memorable stay.We strive to create a welcoming and comfortable environment for all our guests, and it's rewarding to receive such positive feedback from you. Your kind words serve as motivation for us to continue delivering outstanding hospitality to each and every guest who walks through our doors.Should your travels bring you back to [location], we would be honored to welcome you back for another enjoyable stay. Until then, we wish you safe and pleasant travels wherever your adventures may take you.Thank you once again for choosing [Hotel Name]. We look forward to the opportunity of hosting you again in the future.
by A traveller
Posted Jun. 6, 2024 on Expedia
Friendly staff. Very clean facility.
Loved having long breakfast hours.
Comment from Hotel Management
Jun. 10, 2024 by Hampton Inn and Suites West Ashley , Hotel Management
Thank you for your recent stay with us at [Hotel Name] and for sharing your feedback. We are delighted to hear that you had a pleasant experience and that our friendly staff, cleanliness, and extended breakfast hours contributed to your enjoyment.Our team takes great pride in providing exceptional service to all our guests, and it's wonderful to hear that you found our staff to be friendly and accommodating. We believe that a warm and welcoming atmosphere is essential for creating memorable stays, and we're thrilled that our team members left a positive impression on you.Maintaining a clean and comfortable environment is a top priority for us, and we're pleased to know that our efforts did not go unnoticed. Your comments about the cleanliness of our facility are truly appreciated and will be shared with our housekeeping team as recognition of their hard work.We understand the importance of a good breakfast to start the day off right, which is why we offer extended breakfast hours to ensure that our guests have the flexibility to enjoy a leisurely meal. We're glad to hear that you loved having long breakfast hours and that it added to the overall enjoyment of your stay.Thank you once again for choosing [Hotel Name]. It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay in the future.
by A traveller
Posted Jun. 6, 2024 on Expedia
Sweet staff and comfortable clean Accommodations
Comment from Hotel Management
Jun. 10, 2024 by Hampton Inn and Suites West Ashley, Hotel Management
Thank you for choosing to stay at [Hotel Name] and for sharing your kind feedback with us. We are thrilled to hear that you found our staff sweet and that you enjoyed the comfortable and clean accommodations during your recent visit.Our team takes great pride in delivering exceptional service to all our guests, and it's wonderful to know that our staff left a positive impression on you. Providing a warm and welcoming environment is a top priority for us, and we're delighted that our team's efforts contributed to your overall satisfaction.Ensuring that our accommodations are both comfortable and impeccably clean is paramount to us. We understand the importance of a restful night's sleep and a clean space to relax in, and we're pleased to hear that we met your expectations in this regard.Your feedback is invaluable to us as it helps us to continually improve and provide the best possible experience for our guests. We sincerely appreciate your kind words and hope to have the pleasure of welcoming you back to [Hotel Name] in the future.
by A traveller
Posted Jun. 4, 2024 on Expedia
Loved this property. We would definitely stay there again.
Comment from Hotel Management
Jun. 5, 2024 by Hampton Inn and Suites West Ashley, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you loved your stay with us at [Hotel Name]. Providing exceptional experiences for our guests is always our top priority, and it's incredibly rewarding to know that we succeeded in making your stay enjoyable.We're delighted to learn that you would definitely stay with us again. We can't wait to welcome you back for another fantastic experience. If there's anything specific you'd like us to arrange for your next visit or any suggestions you have to make your future stays even better, please don't hesitate to let us know.Once again, thank you for choosing [Hotel Name], and we look forward to hosting you again soon!
