Note fondée sur 295 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2024 sur Expedia
Excellent service and the breakfast was great! Even with the remodel I had a pleasant stay….great job guys!
Commentaires de Gestion de l’hôtel
15 août 2024 par Zanny, GM, Gestion de l’hôtel
Thank you so much for your 5 star review! We really appreciate it and hope that you stay with us again!
par un voyageur
Foresight was kind sight
Publié le 11 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
15 août 2024 par Zanny, GM, Gestion de l’hôtel
Thank you for your review! We appreciate you staying with us and hope that you will stay with us again soon!
par un voyageur
Publié le 11 août 2024 sur Expedia
Staff was very friendly opened the pool early for my granddaughter. First room we had wouldn't open correctly and got me in another room in 5 minutes. Under construction right now so it will improve.
Commentaires de Gestion de l’hôtel
15 août 2024 par Zanny, GM, Gestion de l’hôtel
Thank you for staying with us! We do have a great staff and I'm glad you had a pleasant experience.
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Zanny, GM, Gestion de l’hôtel
Thank you for staying with us! We appreciate your review!
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Zanny, GM, Gestion de l’hôtel
Thank you for your review! We hope you stay with us again!
par un voyageur
All around great!
Publié le 27 juill. 2024 sur HotelsOur whole family agreed it was one of the best hotel stays we’ve had. The staff was SO nice and helpful and accommodating. The kids loved the pool and the parents relaxed in the courtyard. Our room was clean and comfortable and we were pleasantly surprised we had a mini fridge/microwave/coffee maker in the room. There are plenty of restaurants in the vicinity. The breakfast was great and the staff person in charge of breakfast was just so nice. If we ever drive through the area again we will absolutely stay here again!
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Zanny, GM, Gestion de l’hôtel
Thank you for your review! We appreciate you very much!!
par un voyageur
Publié le 21 juill. 2024 sur Expedia
The workers were fantastic but the construction was not fun, there were ants everywhere (including IN the bed), and the toilet was functional but broken. Very disappointed since we’ve stayed at Holiday Inn Express hotels before with no issues.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Zanny, GM, Gestion de l’hôtel
We are so sorry that you had experienced an ant problem! We work very hard to spray for them and because of the construction, they come out of the woodworks! Please accept our apology!
par un voyageur
Disappointed
Publié le 11 juill. 2024 sur HotelsWas a little disappointed, not as clean as I thought it should be, very skimpy on towels in room. It seemed like a cheaper hotel. I usually always book Holiday Inn Express and this is the first time I have been disappointed.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Zanny, GM, Gestion de l’hôtel
We are so sorry that you experienced a problem. We have hired new housekeepers that give the rooms the attention they need.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Room card never worked. Staff apologized each time. Dogs barking in the night. Handicap room 401 did have accommodations but not the toilet. Doors slamming. Very dirty. I understand renovations but extremely dirty and very disheveled. Will not stay here again due to the level of disorganization and uncleanliness. Staff were apologetic
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Zanny, GM, Gestion de l’hôtel
We are so sorry that you had a poor experience. The renovation has been challenging. Please try to stay with us again after the construction is finished!
par un voyageur
Don’t stay here.
Publié le 1 juill. 2024 sur HotelsThere was dog poop in the floor when we arrived in the room, not enough staff to clean, no towels, bugs, etc the front desk staff was rude. The two cleaning guys were nice and helpful but clearly overworked.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Zanny, GM, Gestion de l’hôtel
Oh my goodness, I am so sorry that this happened in our hotel. If I had known, I would have accommodated you. We had some problems with past housekeepers and things have improved since we had a new turnover in our cleaning staff. Again, my apologies.
