Note fondée sur 817 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 nov. 2024
We were a late check in and everything went perfect.
Commentaires de Gestion de l’hôtel
27 nov. 2024 par Customer Service, Gestion de l’hôtel
Cory, we're thrilled to hear everything went perfectly during your late check-in at the Quality Inn & Suites (West Virginia). Thank you for choosing to stay with us!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Room wash well furnished and clean except for a bad carpet stain. Area feels rundown with many homeless sleeping nearby. Pool was not in working order and clearly hadn’t been for some time.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Customer Service, Gestion de l’hôtel
Denise, thank you for your feedback. The team appreciates your positive remarks about the room's cleanliness and furnishings. Regarding the other concerns, please know that efforts are ongoing to further enhance our accommodations and surroundings. We hope for an opportunity to welcome you back for a more enjoyable stay.
par un voyageur
Viajera
Publié le 15 sept. 2024 sur HotelsRoom was very comfortable, really like it
I recommend it
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Customer Service, Gestion de l’hôtel
Patricia, we're delighted you loved your experience at Quality Inn & Suites (West Virginia). Thank you for recommending us! We're looking forward to welcoming you back.
par un voyageur de Brooklyn
Publié le 15 sept. 2024 sur Expedia
The hotel is under a very good management. Everything is in order and thoughtfully organized.
Enjoyed our stay very much!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Service, Gestion de l’hôtel
Rada, we’re delighted you loved your experience at Quality Inn & Suites (West Virginia). It's wonderful to hear that the management and organization made your stay enjoyable. We're looking forward to welcoming you back soon!
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Staff was absolutely amazing! Only complaint was little to no channels were working. With three kids that just wanted to chill after having a super busy day that was a little bit of an issue but besides that we will definitely stay again!
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Customer Service, Gestion de l’hôtel
Roxanne, it's wonderful to hear that the team members made such a positive impression during your stay. It's unfortunate that the TV channels were limited, especially with the children needing some downtime. Your intention to stay again is appreciated, and we hope to deliver an even better experience next time.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
The room had many stains on the floor, the towels were damp, and the swimming pool was filled with scummy water. Plus, my rental car got tagged while parked overnight. The staff at the front desk for checking in were super friendly and nice.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Service, Gestion de l’hôtel
Jennifer, thank you for your feedback. It is concerning to hear about some of the issues you faced during your stay. Our team is committed to providing a better experience and appreciates your positive remarks about the check-in team members. Your observations are valuable and will be looked into further.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Customer Service, Gestion de l’hôtel
Angela, thank you for staying with us at Quality Inn & Suites West Virginia. We're thrilled to see your positive rating and hope to welcome you back soon!
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Customer Service, Gestion de l’hôtel
Angela, thank you for choosing to stay with us at Quality Inn & Suites (West Virginia). It's wonderful to hear that your experience was a positive one and your stellar rating is highly appreciated. We're looking forward to welcoming you back in the future!
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Customer Service, Gestion de l’hôtel
James, thank you for choosing to stay with us at Quality Inn & Suites in West Virginia. We hope to welcome you back for another enjoyable visit soon.
par un voyageur
Publié le 30 août 2024 sur Expedia
Rooms were newly refurbished and nice but the faucet in the kitchenette wouldn't work. Staff was helpful. Lot of homeless people hanging out around this area.
Commentaires de Gestion de l’hôtel
30 août 2024 par Customer Service, Gestion de l’hôtel
Patrick, it’s great to know you found the rooms at Quality Inn & Suites (West Virginia) to your liking, having been newly refurbished. We're glad our team members were able to assist you during your stay. The surrounding area is something we're actively addressing to ensure our guests feel comfortable. We appreciate your feedback and look forward to welcoming you back.
