Note fondée sur 726 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Résidence inn beaucoup plus classe que les autres
Publié le 3 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
3 août 2024 par General Manager, Gestion de l’hôtel
Dear Philippe, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Residence Inn Charleston Downtown/Riverview, and we look forward to welcoming you back soon. Sincerely, Darryl Kosiorek, General Manager
par un voyageur
Publié le 15 mai 2022 sur Expedia
A 10 mn du centre ville en voiture (obligatoire).
Chambres spacieuses qui auraient besoin d’un petit coup de jeune.
Pas de bar, pas de restaurant, dommage
Espace piscine agréable.
Belle salle de sport
Petit déjeuner pourrait être amélioré
Commentaires de Gestion de l’hôtel
16 mai 2022 par General Manager, Gestion de l’hôtel
Dear YANNICK, thank you for your review of the Residence Inn Charleston Downtown/Riverview. We are glad you had a pleasant stay overall, and you liked our location and accommodations. However, we regret not meeting some of your expectations, and we will ensure it will be shared appropriately. We appreciate your feedback and look forward to welcoming you back soon.
Sincerely,
Darryl Kosiorek
General Manager
Recommandé
pour Tout le mondepar lulubulle de paris, france
très bon hôtelet personnel très agréable
Publié le 20 sept. 2012 sur Expedia
Pour : une chambre spacieuse et comfortable
Contre : rien
Emplacement : en dehors de la ville mais on rejoint très vite le centre (5 à 10 minutes)
c'est un très bon hôtel,les petits plus: un petit déjeuner énorme en variété et qualité, une navette gratuite pour le centre ville pour la soirée et une piscine très agréable
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest, Knowing you enjoyed every aspect of your stay at Residence Inn Charleston Downtown/Riverview is why we do what we do! Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back to the area. Sincerely, Darryl Kosiorek, General Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Good location to drive to Charleston, comfortable beds, gym good and good breakfast options.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Julie, Thank you for the perfect rating! We are pleased to know that you enjoyed our comfortable accommodations and delicious breakfast offerings. We are delighted you enjoyed driving to our convenient location and the many amenities we offer. It was a pleasure having you at Residence Inn Charleston Downtown/Riverview, and we look forward to welcoming you back soon. Sincerely, Darryl Kosiorek, General Manager
par un voyageur
Publié le 31 août 2024 sur Hotels
The kitchen cabinets had dirty dishes and pots upon arrival.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest, Thank you for sharing your feedback regarding your recent stay at Residence Inn Charleston Downtown-Riverview. While we are delighted to learn that you enjoyed most aspects of your visit, we sincerely apologize for the housekeeping issues in your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure they are not repeated moving forward. We hope to have the opportunity to welcome you back for a flawless experience.Sincerely, Darryl Kosiorek, General Manager
par un voyageur
Publié le 27 août 2024 sur Expedia
Very friendly and accommodating staff. Great continental breakfast
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
Dear Shonda, Thank you for the perfect rating! We are pleased to know that you enjoyed our courteous service and delicious breakfast offerings. It was a pleasure having you at Residence Inn Charleston Downtown/Riverview, and we look forward to welcoming you back soon. Sincerely, Darryl Kosiorek, General Manager
par un voyageur
An amazing hotel
Publié le 18 août 2024 sur HotelsIt was so amazing staying here!! Everyone was so nice and when we asked for more towels we were brought towels with like 30 seconds!! It was amazing and we will stay here again !!!
Commentaires de Gestion de l’hôtel
19 août 2024 par General Manager, Gestion de l’hôtel
Dear Chase, Thank you for sharing your feedback. We are delighted to learn that your experience was exceptional. It is also wonderful to learn that you found our courteous service. Your satisfaction is our priority, and we look forward to welcoming you and your kids back to Residence Inn Charleston Downtown-Riverview again soon.Sincerely, Darryl Kosiorek General Manager
par un voyageur de Klamath Falls
Publié le 31 juill. 2024 sur Expedia
Perfect for my children and I! The breakfast selection was wonderful, the staff were kind.
Commentaires de Gestion de l’hôtel
1 août 2024 par General Manager, Gestion de l’hôtel
Dear Sunni, Thank you for sharing your feedback. We are delighted to learn that your experience was exceptional. It is also wonderful to learn that you found our courteous service and delicious breakfast offerings to your liking. Your satisfaction is our priority, and we look forward to welcoming you and your kids back to Residence Inn Charleston Downtown-Riverview again soon.Sincerely, Darryl Kosiorek General Manager
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Loved the suite room. Not as modern as I had hoped and smelt a bit musty when we arrived (probably the older carpet) but clean and quiet.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Louise, Thank you for sharing your feedback regarding your recent stay at Residence Inn Charleston Downtown-Riverview. While we are delighted to learn that you enjoyed most aspects of your visit, we sincerely apologize for the housekeeping issues in your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure they are not repeated moving forward. We hope to have the opportunity to welcome you back for a flawless experience.Sincerely, Darryl Kosiorek, General Manager
