Note fondée sur 49 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par CHC Vacation Rentals, Gestion de l’hôtel
Thank you for the positive review, Chad. We hope you enjoyed your stay and we look forward to hosting you in the future !
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 juill. 2024 par The Iris Charleston, Gestion de l’hôtel
Thank you for taking the time to leave us a rating Sarah! We hope to welcome you back in the future!
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juill. 2024 par The Iris , Gestion de l’hôtel
Thanks Brian for the great review!
par un voyageur
Publié le 13 juin 2024 sur Expedia
Outstanding amenities, the apartment is thoughtfully designed, the staff even left a welcome gift 💝!
Quite needed, after a long drive!
Parking instructions are very clear and even though it was the first time using the carousel parking, it all seemed pretty intuitive.
Check-in was seamless, and staff extremely patient in explaining all the functionalities available at THE IRIS
Commentaires de Gestion de l’hôtel
13 juin 2024 par The Iris Charleston , Gestion de l’hôtel
Thank you for your wonderful review! We're thrilled you enjoyed our outstanding amenities and thoughtful design. It's great to hear that our welcome gift added a special touch to your arrival. We're glad the parking instructions were clear and the carousel parking was intuitive for you. Our team takes pride in providing excellent service, and we're delighted your check-in experience was seamless. We hope to welcome you back soon!
par un voyageur
Publié le 4 juin 2024 sur Expedia
expecting EV charger available hotel but instead lost easy access to the car and no access to charger at all. both caused huge convenience. I appreciated the cleanliness of hotel and management trying their best, however the inconvenience is beyond on top of hotel and parking expense.
Commentaires de Gestion de l’hôtel
5 juin 2024 par The Iris Charleston, Gestion de l’hôtel
We appreciate you taking the time to leave us feedback, Kexin. However, we do wish you would have expressed your frustration with us during your stay. At The Iris, all of our guests have constant access to their vehicles in the parking carousel at any point throughout their stay. If it was causing trouble, we wish you would have reached out. For the EV Charger, it is reserved on a first come, first serve basis. We did have a guest utilizing the space upon your arrival but advised you to reach out to us whenever you were ready to charge and we would make an additional accommodation. However, we never heard from you. We were pleased to offer you a space to conduct your meeting while your room was being prepared, and we hope this gesture contributed to a more comfortable experience during your stay with us. Despite the challenges you faced, we sincerely hope that you were able to enjoy the other aspects of your stay at The Iris. We value your patronage and hope to have the opportunity to welcome you back in the future, providing you with the exceptional experience you deserve.
par un voyageur
Great place to stay
Publié le 3 juin 2024 sur HotelsThis is a cute property in a great location! It was modern and clean. It even had a washer/ dryer if you need it. Everything is done via technology, from check in to parking, to check out. They did have staff on site to help navigate all of it and she was super helpful. The one lane entrance/ exit was the only downfall.
Commentaires de Gestion de l’hôtel
3 juin 2024 par The Iris Charleston, Gestion de l’hôtel
Thank you so much Veronica for taking the time to leave us a thoughtful review! We appreciate the feedback you've provided and hope to welcome you back in the future!
par un voyageur
Publié le 3 mai 2024 sur Hotels
Lovely place!
Commentaires de Gestion de l’hôtel
4 mai 2024 par ,, Gestion de l’hôtel
Thank you for the kind review! We hope you will be back to stay at The Iris in Charleston again soon!
par un voyageur de Lisbon
Publié le 3 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mai 2024 par The Iris Charleston, Gestion de l’hôtel
Thank you for the high rating! We hope you will be back to stay again soon!!
par un voyageur
Publié le 28 avr. 2024 sur Expedia
We really enjoyed our stay at The Iris. We stayed in a superior suite which was bright and light and with all that we needed for four nights. It turned out we were in a great area with lots of delicious dining options and a short walk from King Street which is the Main Street in Charleston. We walked everywhere. We would totally recommend and would come back if we visit Charleston again.
Commentaires de Gestion de l’hôtel
4 mai 2024 par The Iris Charleston, Gestion de l’hôtel
Thank you for your kind review and high recommendation, Marie-Regine! We are happy you enjoyed your stay in the 'Superior Suite' which has 2 windows in the unit (as opposed to 1 window in our 'Signature Suite') to allow for more natural light in. We also are grateful to be in a location where we are one block away from King Street and to all things walkable in downtown Charleston! We hope you will be back to stay again in the near future!!
par un voyageur
Publié le 14 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mai 2024 par The Iris Charleston, Gestion de l’hôtel
Thank you for the high rating, Diane!! We hope you will be back to stay again soon!!
