Note fondée sur 75 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
75 % des clients le recommandent
4,4 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 24 déc. 2019 sur Hotels
This hotel was a hidden gem! So great for a family stay In Charlevoix
Commentaires de Gestion de l’hôtel
26 déc. 2019 par Crystal, Gestion de l’hôtel
We appreciate your feedback. Thanks for staying at the Pointes North Inn!
5 sur 5
par un voyageur

Publié le 20 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
25 nov. 2019 par M. Smith - General Manager, Gestion de l’hôtel
Tom, thank you for the perfect review!
5 sur 5
par un voyageur

Publié le 12 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
12 nov. 2019 par M. Smith - General Manager, Gestion de l’hôtel
Jordan, thank you for the Perfect Score! We love it when guests fully enjoy what Pointes North Inn has to offer. We hope to see you again!
5 sur 5
par un voyageur

Publié le 28 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
28 oct. 2019 par M. Smith - General Manager, Gestion de l’hôtel
Thank you for leaving a review! I am sorry that the room bed didn't garner a higher rating. As your username is Anonymous, I don't have a record of what room you were in to assess the bedding and make the proper improvements. I hope you consider visiting us again!
4 sur 5
par un voyageur de Newark, oh

Publié le 29 juill. 2019 sur Expedia
Location was great! Walking distance to everything. Property was very clean and spacious. My only complaint was that the bed was very uncomfortable. Very hard with flat, flimsy pillows.
Commentaires de Gestion de l’hôtel
29 juill. 2019 par M. Smith - General Manager, Gestion de l’hôtel
Thank you for the review, we appreciate the feedback and strive to improve in the areas that we can. If you could contact us directly, I would like to know what room you were in so we can look into getting a replacement.
1 sur 5
par un voyageur

Publié le 18 juin 2019 sur Expedia
Choice of views:parking lot or noisy street. Unit VERY dated, desperately needs updating. Carpet needs cleaning.
Commentaires de Gestion de l’hôtel
29 juin 2019 par M. Smith - General Manager, Gestion de l’hôtel
I'm sorry that we did not meet your expectations. With all the rooms individually owned, some owners have different tastes in decor. I hope you visit us again. I will ensure that you are put in a more agreeable accomodation.
5 sur 5
par un voyageur

Great getaway!

Publié le 10 juin 2019 sur Hotels
Amazing location! Walking distance to most everything. Loved the town! Loved the location! Loved this place! We will be back.
Commentaires de Gestion de l’hôtel
11 juin 2019 par M. Smith - General Manager, Gestion de l’hôtel
Sherri, Thank you for your review! I am glad you enjoyed your time at Pointes North Inn.
3 sur 5
par un voyageur

Very clean but hard to sleep

Publié le 18 mai 2019 sur Hotels
Everything was fantastic about this place except for the ability to fall asleep because of noise which is purely due to the way the sleeping room was laid out and the volume of the people in the hallways. Also there is a light in the hallway that comes directly into the sleeping room. There isn’t a blackout curtain to keep the light out.
Commentaires de Gestion de l’hôtel
29 juin 2019 par M. Smith - General Manager, Gestion de l’hôtel
Thank you for the review, we appreciate the feedback. I am sorry that your experience with Pointes North Inn fell flat. We make every attempt to keep the noise level in the hallways down in regard to other guests. Sometimes that message is not adhered to and some patrons can get a bit over exuberant, especially on the weekends. We are in the process of installing thicker curtains into all of our suites as we have upgraded our lighting in the hallway and that seems to be a common remark. Again, thank you for the review and we hope you visit us in the future!
4 sur 5
par un voyageur

Publié le 7 avr. 2019 sur Expedia
Clean room, comfortable bed, nice screened in porch.
Commentaires de Gestion de l’hôtel
8 avr. 2019 par M. Smith - General Manager, Gestion de l’hôtel
Thank you for your review and choosing Pointes North Inn! We hope to see you again.
5 sur 5
par un voyageur

Publié le 1 avr. 2019 sur Hotels
Over all a great place to stay the room was very nice And comfortable, and located just a min from town
Commentaires de Gestion de l’hôtel
8 avr. 2019 par M. Smith - General Manager, Gestion de l’hôtel
Bryan, Thank you for the review, we appreciate the feedback! Our location is tough to beat and we pride ourselves on top notch ammenities. I'm sure we'll see you again!
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