Note fondée sur 10 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
100 % des clients le recommandent
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Great place and great host

Publié le 6 sept. 2024 sur HomeAway
Great place and great host
5 sur 5
par un voyageur

Great Place to Crash for the night

Publié le 22 mars 2024 sur HomeAway
We had three days full of meetings and Olga’s space was great to crash each night and decompress.
4 sur 5
par un voyageur

Overnighter for University tour

Publié le 23 oct. 2023 sur HomeAway
Overall the property was clean, in a quiet neighborhood, and the host was accommodating. The space was beautifully decorated and met our overnight needs,however, there was no thermostat to control the temperature to our liking, but the host was very responsive and again accommodating. The only other issue was, it's listed as pet free, which we chose for allergy reasons, and the owners did have their dog inside.
Commentaires de Gestion de l’hôtel
23 oct. 2023 par VrboOwner, Gestion de l’hôtel
Hi Kim, thank you for your feedback. We have one thermostat for the house connected to the Nest system. Through the app on the phone temperature can be controlled. Also, you are correct, our listing has no pets policy and we don't own any. Our friends had an emergency situation and asked as to watch they hypoallergenic duddle (I have allergies too) for the night you happend to be here. I should let you know about it. My mistake and apologies
5 sur 5
par un voyageur

Adorable place

Publié le 3 juin 2023 sur HomeAway
Great little place that had lots of little touches to make us feel welcome! It was very clean and cozy!
5 sur 5
par un voyageur

The perfect little place

Publié le 1 mars 2023 sur HomeAway
Clean and cozy.
Commentaires de Gestion de l’hôtel
2 mars 2023 par VrboOwner, Gestion de l’hôtel
Thank you for being such an awesome guest! Welcome back anytime!
2 sur 5
par un voyageur

PLEASE READ BEFORE YOU STAY

Publié le 6 janv. 2023 sur HomeAway
My husband & I took our two nieces (ages 11/14) w/ us to visit our daughter for X-Mas & stayed @ this property for 4 days. It was a nightmare! First off, it’s NOT 2 Bedrooms! There was one Master B/Room w/ a tiny closet and the girls stayed in an area that the owners call a “Bedroom” that had no closet & NO VENT for HEAT/AIR. So when it got down to 11 degrees at night, the owner just thought a “space-heater” would suffice! Not okay! The girls slept w/me and my husband had to sleep in a freezing cold in the “so-called bedroom” that had a small space heater. After going back & forth w/ the owner, I told her that, “It was unacceptable to let 2 children freeze at night in 11 degree weather & it was her responsibility as a “renter” to ensure that we had adequate heat. Her response I’ll get you more blankets and another space heater. (Which was just as small) Keep in mind she advertised the rental as having a working“Fire-Place” which didn’t work at all. She also has a camera in the hallway (which is unlawful if you don’t inform the occupants they are being filmed). Not to mention that the door that leads to her area of the house just kept mysteriously opening at odd times (as if they were checking in on us) “very creepy”! I guess the iceing on the cake was when she gave us the 2nd space heater to use to keep the children warm and the, power went out! Not once but 4 times, because she stated, “ It is an old house and a circuit kept tripping”.. So she had to run an extension cord from her home upstairs to our private living area downstairs… Because there is no way to control your own temperature in the rented living area downstairs. Yep, that’s right! Every time, you want it warmer or colder, you have to text her and when she gets around to it she may or may not do it…. Lastly, this place I will say is very clean and well decorated but it is “SMALL”! Whoever, took those photos on VRBO used some very wide lense…. All I can say is, when a women doesn’t care about the well-being of 2 children freezing in 11 degree weather and thinks it’s okay for them to sleep in an area/room that has NO Heat- that is just in humane. Moreover, it’s false advertisement and unethical to lie and mislead people about the property you are renting out…
Commentaires de Gestion de l’hôtel
23 janv. 2023 par VrboOwner, Gestion de l’hôtel
We regret you didn’t enjoy your stay with us. We did all we humanly could do to address your concerns, (as unreasonable as they were) given the circumstances which were, for the most part, out of our control. In spite of uncharacteristically cold weather (multi-day overnight lows of 15 degrees Fahrenheit on average; North Carolina declaring a weather state of emergency; many people in the state having no heat or power at all) the central heater, as well as the 1500w space heater we provided, was able to keep the suite in the 70–75-degree range a majority of the time (our thermostat keeps the history). In spite of the suite being around 50+ degrees warmer than outside, the overnight cold was so intense that the door frame leading to the suite from the main house shrunk; causing the door latch to not catch. This issue had never occurred before, has not occurred since and has been fixed permanently. The “hallway camera” you refer to is an LED light fixture (we have no security cameras at the house anywhere). To accuse us of spying on you; however, is completely and unequivocally asinine. The fireplace, unfortunately, was malfunctioning and after contacting several service companies, none were available as it was the holidays. Regardless, the fireplace would not have contributed substantively to the room temperature as it is primarily designed for ambience. We believe offering additional blankets to help with your stated sensitivity to cold is nothing other than good hospitality. In spite of our efforts, and in the attempt to address your issues, we offered…twice…to provide a refund so you could find accommodations more suited to your needs. On both occasions you declined our offer, decided to stay; and then proceeded to leave the suite a complete mess that required 2 days to clean. We stand by our property’s description (as well as its amenities), and have not misrepresented anything whatsoever. Again, it’s unfortunate you did not enjoy your stay. All of our guests, before and since, have been more than happy with the value we provide.
5 sur 5
par un voyageur

Beautiful property in a good location

Publié le 19 déc. 2022 sur HomeAway
This property delivered everything expected and more. Beautiful and comfortable decor, great WiFi, quiet neighborhood location with good access to Charlotte shopping etc. comfortable beds and pillows and lovely attention to detail with coffee, real creamer sugar etc. Our visit was to enjoy an early Christmas with family in the area and there were lovely holiday touches in the unit. Olga was very easy to reach and quick to respond to questions. Would definitely stay again!!
Commentaires de Gestion de l’hôtel
20 déc. 2022 par VrboOwner, Gestion de l’hôtel
Thank you very much for being such a lovely guests! You know where to stay in Charlotte now! :)
5 sur 5
par un voyageur

Charlotte Stay

Publié le 1 déc. 2022 sur HomeAway
Beautifully decorated home. Was perfect for our small family. Olga was very friendly & accommodating!
5 sur 5
par un voyageur

Beautiful

Publié le 6 nov. 2022 sur HomeAway
I truly enjoyed my stay. Entrance process needs more clarification.
5 sur 5
par un voyageur

You won’t regret staying here!!

Publié le 5 nov. 2022 sur HomeAway
This is the cutest place! Beds are comfy, has everything you need with the nicest decor! They think of everything! Will stay here again!