Note fondée sur 884 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
89 % des clients le recommandent
3,9 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 10 nov. 2023 sur Expedia
No heating first day,asked for looking at...day after was the same..so moved us to another room without advising us. The handle to enter in the next..room was rough to operate....
Commentaires de Gestion de l’hôtel
19 janv. 2024 par BW, Gestion de l’hôtel
Thanks for your feedback. Your feedback is important to us. Please be sure that your feedback will not go unnoticed and will be taken into consideration so that your next visit will be a very pleasant visit again. We apologize for any inconvenience this may have caused, thanks.
4 sur 5
par un voyageur

Publié le 20 avr. 2023 sur Expedia
Commodité
Commentaires de Gestion de l’hôtel
8 mai 2023 par Silver, Gestion de l’hôtel
Dear Gilles,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at the property.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Silver MiddletonOperations ManagerBest Western Plus Huntersville Inn & Suites Near Lake Norman
4 sur 5
par un voyageur

Publié le 10 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 avr. 2023 par Silver, Gestion de l’hôtel
Dear Danielle,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at the property.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Silver MiddletonOperations ManagerBest Western Plus Huntersville Inn & Suites Near Lake Norman
2 sur 5
par un voyageur

Publié le 26 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
25 mai 2022 par Peter, Gestion de l’hôtel
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
2 sur 5
par un voyageur

Publié le 25 mars 2020 sur Hotels
Dernière fois avec Best Western Plus , senteur de cigarette dans le corridor ,chambre mal disposé,cafetière de piètre qualité imbuvable ....
Commentaires de Gestion de l’hôtel
11 févr. 2021 par Silver, Gestion de l’hôtel
Jocelyn We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Plus Huntersville
5 sur 5
par un voyageur de Sherbrooke

Publié le 10 janv. 2019 sur Expedia
L'accueil du personnel était invitant. La jeune femme à l'accueil avait une belle énergie et était à l'écoute. Les lits étaient confortables et le déjeuner offrait une belle variété.
Commentaires de Gestion de l’hôtel
16 juin 2019 par Silver, Gestion de l’hôtel
Thank you for taking the time to review our Best Western Plus. We do appreciate your 5 star rating about the property. It means a lot to our staff to know that we are providing our guests with what they want in a lodging choice. We look forward to serving you again. Sincerely,
4 sur 5
par un voyageur

Publié le 14 févr. 2018 sur Expedia
Chambre bien lit confortable etc tout est correct
Commentaires de Gestion de l’hôtel
16 juin 2019 par Silver, Gestion de l’hôtel
Thank you for taking the time to review our Best Western Plus. We do appreciate your star rating about the property. It means a lot to our staff to know that we are providing our guests with what they want in a lodging choice. We look forward to serving you again. Sincerely,
3 sur 5
par bertrand

correct pour court sejour.

Publié le 21 avr. 2017 sur Hotels
le service excellent un peu bruyant d'une chambre a l'autre, bien situe.
Commentaires de Gestion de l’hôtel
16 juin 2019 par Silver, Gestion de l’hôtel
Bertrand We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Plus Huntersville
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de Montreal

Hotel pres autoroute 77 et Charlotte

Publié le 2 févr. 2017 sur Expedia
Pour : Emplacement pres autoroute
Contre : Changer les tapis des chambres
Emplacement : Restaurants à proximité,Stade de Charlotte qques sorties plus loin
Hotel agreable pour une nuit de repos en direction de la Floride.Dejeuner ok,personnel accueillant.
Commentaires de Gestion de l’hôtel
16 juin 2019 par Silver, Gestion de l’hôtel
Retraite Thank you for taking the time to review our Best Western Plus. We do appreciate your star rating about the property. It means a lot to our staff to know that we are providing our guests with what they want in a lodging choice. We look forward to serving you again. Sincerely,
3 sur 5
par Guy de Québec

Publié le 5 avr. 2016 sur Hotels
Excellent pour un transit retour de la Floride prêt de la 77
Commentaires de Gestion de l’hôtel
16 juin 2019 par Silver, Gestion de l’hôtel
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Plus Huntersville