Note fondée sur 911 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
89 % des clients le recommandent
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 12 mars 2019 sur Expedia
Commentaires de Gestion de l’hôtel
1 avr. 2019 par General Manager, Gestion de l’hôtel
Thank you for taking the time to rate our hotel with such good scores. We really appreciate you staying with us and look forward to serving you again.
4 sur 5
par un voyageur

Publié le 4 juill. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
5 juill. 2018 par General Manager, Gestion de l’hôtel
Thank you for taking the time to rate your experience at our hotel.
5 sur 5
par un voyageur de SHAKER HEIGHTS

Publié le 24 nov. 2024
We chose this because it was central to a number of tourist places that we wanted to visit, easy to reach, and had an indoor pool for the two 7 year olds with us.
5 sur 5
par un voyageur

Publié le 7 nov. 2024
Commentaires de Gestion de l’hôtel
8 nov. 2024 par kd, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Lake Norman - Huntersville.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
4 sur 5
par un voyageur

Publié le 22 août 2024 sur Expedia
Closed to shop
Commentaires de Gestion de l’hôtel
27 août 2024 par kd, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Lake Norman - Huntersville.We sincerely appreciate and value your. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
4 sur 5
par un voyageur

Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par kd, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Lake Norman - Huntersville.We sincerely appreciate and value your. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
1 sur 5
par un voyageur

Publié le 19 août 2024 sur Expedia
The staff was awesome… But, my room door wouldn’t open, had to get help 3 times. Ice machine didn’t work. Carpets were worn and ugly. AC unit was not cold and couldn’t find thermostat. I canceled my stay and went to Hampton Inn across street.
Commentaires de Gestion de l’hôtel
27 août 2024 par kd, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Lake Norman - Huntersville.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
5 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
Quick and easy. Clean and friendly. Great experience overall while traveling for work.
Commentaires de Gestion de l’hôtel
27 août 2024 par kd, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Lake Norman - Huntersville.We sincerely appreciate and value your. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
5 sur 5
par un voyageur

Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par kd, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Lake Norman - Huntersville.We sincerely appreciate and value your. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
2 sur 5
par un voyageur

Disappointed

Publié le 4 août 2024 sur Hotels
I was disappointed in this hotel. This was my 3rd stay here. Its really gone down hill. The TV didn't work in the room. I brought to the attention of two different staff members. The manager was supposed to come fix but never showed up. There was a huge rip in the comforter. The tub backed up and took forever to drain. I noticed duck tap around the wall outside the elevator. The pool bathroom was filthy with dead bugs on the floor. Unattended children were unruley at the pool. To top all that off there was a man screaming profanities out in the parking lot. This is the first time i have not felt safe at this hotel.
Commentaires de Gestion de l’hôtel
5 août 2024 par kd, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Lake Norman - Huntersville. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.