Note fondée sur 847 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par AGM, Gestion de l’hôtel
Thank you for taking the time to review our hotel! We're glad to hear that you enjoyed your stay with us, and we hope you'll return again in the future so that we may provide another even better experience!
par un voyageur
Publié le 8 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 nov. 2023 par AGM, Gestion de l’hôtel
Thank you for your review of the Country inn and Suites, Charlotte university area. We hope you are doing well.
par un voyageur
Publié le 1 nov. 2023 sur Expedia
Propreté, localisation, service
Commentaires de Gestion de l’hôtel
1 nov. 2023 par AGM, Gestion de l’hôtel
Thank you for your kind review of the Country inn and Suites, Charlotte university area.
par un voyageur
Publié le 14 déc. 2024
Commentaires de Gestion de l’hôtel
17 déc. 2024 par AGM, Gestion de l’hôtel
Thank you for taking the time to review our hotel! We're thrilled to hear that you enjoyed your stay with us! We hope you'll return again in the future so that we can provide another wonderful experience!
par un voyageur
Hurricane refund
Publié le 27 sept. 2024 sur HotelsI am trying to get a refund, and waiting for response from the Manager, nothing yet.
I wasn't able to get there due to the Hurricane.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par AGM, Gestion de l’hôtel
Thank you for taking the time to review our hotel. We're sorry to hear that you were unable to make it for your reservation at our hotel. We understand that the hurricane has disrupted a lot of travel at this time. We apologize for the inconvenience, and the lack of response. I reviewed your information, and it appears you prepaid for your reservation online. This reservation has listed a non-cancellation policy where all cancellations are non-refundable. Unfortunately, the reservation is not able to be refunded for this reason. We apologize for the inconvenience.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par AGM, Gestion de l’hôtel
Thank you for taking the time to review our hotel. We're happy to hear that you enjoyed your stay, and truly hope you'll return so that we may improve on areas we fell behind. We hope to see you again!
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par AGM, Gestion de l’hôtel
Thank you for taking the time to review our hotel. We're sorry to hear that your stay was not pleasant and that there was much room to be desired. We truly hope you'll return to us again in the future, and allow us the opportunity to properly host you.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par AGM, Gestion de l’hôtel
Thank you for taking the time to review our hotel. We're happy to hear that you enjoyed your stay, and truly hope you'll return so that we may improve on areas we fell behind. We hope to see you again!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
We enjoyed our stay. We did find that it was clean nice but it was old. The bathroom wasn’t the cleanest as the tiles and tub looked well used and that the staff hadn’t had time to do a deep clean. Besides that, it was a quiet spot, the staff was lovely, the breakfast was ok but perfect for a one night stay on a journey towards our final vacation destination.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par AGM, Gestion de l’hôtel
Thank you for taking the time to review our hotel. We're sorry to hear that your stay left room to be desired, and we understand the frustration and inconvenience of a dirty bathroom. I have passed this along to housekeeping and instructed them to perform a deep clean of the bathroom in the room. Regarding the remainder of your stay, we're glad to hear that it was pleasant and enjoyable, and we truly hope you'll return to us again in the future so that we can improve on this experience.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
I stayed because this property was close to the race track (Z Max Dragway). For a hotel it was very quiet (usually you hear "neighbors" and slamming doors) and was clean and in good order with a friendly staff. I was pleasantly surprised to find it was close not only to the race complex but also other amenities such as restaurants, the light rail, and fairly close to downtown. I would definitely recommend this hotel.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par AGM, Gestion de l’hôtel
Thank you for taking the time to review our hotel, and we're thrilled to hear that you enjoyed your stay! I'll pass along compliments to the staff, and we truly hope you'll stay with us again so that we can provide another wonderful experience!
