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Courtyard by Marriott Charlotte Northlake

3.0 star property
3-star hotel near Northlake Mall

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Photo gallery for Courtyard by Marriott Charlotte Northlake

Seasonal outdoor pool
Reception
Exterior
Breakfast and dinner served, American cuisine
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
9110 Harris Corners Parkway, Charlotte, NC, 28269
  • Northlake Mall
    ‪17 min walk‬
  • University of North Carolina at Charlotte
    ‪10 min drive‬
  • Spectrum Center
    ‪11 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Charlotte

North Lake stay.With a stay at this North Lake hotel, you'll be within 2 miles (3 km) of Northlake Mall and 6 miles (10 km) of Huntersville Family Fitness and Aquatics. North Park Mall and Discovery Place Kids are also within 6 miles (10 km).

What's nearby

  • Northlake Mall - 17 min walk - 1.5 km
  • University of North Carolina at Charlotte - 10 min drive - 12.0 km
  • Spectrum Center - 11 min drive - 14.9 km
  • Bank of America Stadium - 11 min drive - 15.0 km
  • Concord Mills - 13 min drive - 15.2 km

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 9 min drive
  • Charlotte Station - 12 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 17 min drive

Restaurants

  • ‪Firebirds Wood Fired Grill - ‬18 min walk
  • ‪Hickory Tavern - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Azteca Mexican Restaurant - ‬12 min walk
  • ‪Panera Bread - ‬17 min walk

About this property

Courtyard by Marriott Charlotte Northlake

3-star hotel near Northlake Mall
Courtyard by Marriott Charlotte Northlake offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 1389 square feet (129 square meters) and includes conference space. The business-friendly Courtyard by Marriott Charlotte Northlake also features barbecue grills, a garden, and a picnic area. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

  • 94 guestrooms or units
  • 7 levels
  • 1389 sq ft of conference space
  • 129 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtyard by Marriott Charlotte Northlake offers 94 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English

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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels
  • Netflix

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities will be closed during October, November, December, January, February, and March:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses solar energy. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open September 17 and close March 31.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard by Marriott Charlotte Northlake Charlotte
Courtyard Marriott Charlotte Northlake Hotel
Courtyard Marriott Northlake Hotel
Courtyard Marriott Charlotte Northlake
Courtyard Marriott Northlake
Hotel Courtyard by Marriott Charlotte Northlake Charlotte
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Hotel Courtyard by Marriott Charlotte Northlake
Courtyard Marriott Northlake
Courtyard by Marriott Charlotte Northlake Hotel
Courtyard by Marriott Charlotte Northlake Charlotte
Courtyard by Marriott Charlotte Northlake Hotel Charlotte

Courtyard by Marriott Charlotte Northlake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 391 out of 578 reviews
Rating 8 - Good. 113 out of 578 reviews
Rating 6 - Okay. 35 out of 578 reviews
Rating 4 - Poor. 18 out of 578 reviews
Rating 2 - Terrible. 21 out of 578 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cory

Stayed 2 nights in Jan 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Amajah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to personally thank Ms. Kayla and Mr. Ryan they are exceptional employees. Housekeeping also get acknowledgment for all their hard work. I was in 405 and the only thing I can say is that the ice machine didn’t work on that floor, however, I didn’t mind goin to the other floors. I will definitely be visiting this hotel again. I love it. Best birthday weekend.
Stayed 1 night in Jan 2025

8/10 Good

Ugie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!
Stayed 4 nights in Jan 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the facility as a whole.
Stayed 1 night in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice, saw a few hairs in our room
Stayed 1 night in Dec 2024

2/10 Terrible

Kanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 3 nights in Dec 2024

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont like the air freshener they use. Its been sprayed too much and its all i smell. It gave me a bad headache.
Stayed 1 night in Jan 2025

10/10 Excellent

jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spaces and area
Stayed 1 night in Dec 2024

8/10 Good

Cherone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a little out dated but all in all good deal and nice hotel.
Stayed 2 nights in Dec 2024

4/10 Poor

Dinonique

Disliked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JOYCE

Stayed 1 night in Dec 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ysmar

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Bernard L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dameon

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Yodallys

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a beautiful and clean place.
Stayed 1 night in Dec 2024

2/10 Terrible

Denita

Liked: Cleanliness
Disliked: Room comfort

EXHAUSTED, CAN I GET REST?

I booked a 3 night stay. I had to change rooms 3 times due to the heating not working in the 1st room. I called front desk to inform and The manager Gary said maintenance was not working on that day but he would send someone. I waited hours.No one ever came finally.I went downstairs to the front desk. I learned that the manager Gary had gone for the day. So I shared the issue Ihad with her, the young lady came up with me to the room to see the issue. She acknowledged the problem and suggested that I would need to switch rooms. So I had to pack all my things and move. Now in the second room the heating unit heated. I fell asleep but awoke at 6 a.m. My nasal passage was dried out and burning and I was having trouble breathing. I discovered the heat only worked for a while but was now blowing dry and cold like the A/C was on, and there was no way to turn it off. Even after pressing the off button the unit just continued to blow air. So at 6 a.m. in the morning I go down to the front desk to inform about issue. I was advised I would need to move to a different room again. The front desk person empathized and acknowledged that there were on going and known issues with the units. This is now the 3rd room. So for every day that I was there I had to pack up and move from one room to the next. What a Miserable stay! No form of compensation was offered. NO! I Do Not recommend this location until they do much needed maintenance/servicing to there heating/cooling units.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Everything was great, with the exception of some of the furniture and carpeting being a little worn and tattered which took away from the feeling of comfort and cleanliness. The staff was exceptional and deserve a better visual backdrop to match their excellent performance
Stayed 1 night in Nov 2024

10/10 Excellent

mike

Stayed 2 nights in Nov 2024

10/10 Excellent

Reginald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Clean and convenient
Stayed 1 night in Nov 2024

8/10 Good

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok! Nite and clean
Stayed 1 night in Oct 2024