Note fondée sur 360 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Ok but perfectible
Publié le 19 févr. 2023 sur HotelsOverall stay was ok, but perfectible.
When I arrived to the room, the toilet seat was not clean, I cleaned it myself. Outside of this, the room was clean.
The overall room equipment is good, but the mechanical ventilation system is very very noisy. And you can't stop it as you can with the air conditioning system.
The reception staff and the breakfast staff were very nice and helpful.
I have asked during my stay for a room cleanup, but when I came back in the evening, someone put a "Do not disturb" sign and the room wasn't cleaned. It has been done the next day, but this was weird.
Commentaires de Gestion de l’hôtel
23 févr. 2023 par Emma Fendel- AGM, Gestion de l’hôtel
Thank you Steve, for taking the time to review our hotel. We are sorry to see you had cleanliness issues during your stay. We are glad to see that our staff was nice and helpful. We hope to welcome you back again on a future visit.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Patricia,Thank you for taking the time to leave us such a awesome review.We hope to welcome you back again soon.Best regards,Angela Shell
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Dona,Thank you for taking the time to leave us such a great review.We appreciate knowing that you had a positive guest experience. We hope to welcome you back again soon.Best regards,Angela S.
par un voyageur de Bluffton
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Betty,Thank you for the great review. We appreciate you taking the time to let us know about your guest experience.We hope to welcome you back again soon.Best regards,Angela S.
par un voyageur
Publié le 11 août 2024 sur Expedia
The staff was very welcoming and helpful.
Commentaires de Gestion de l’hôtel
11 août 2024 par Joel Coffey, Gestion de l’hôtel
Hi Rudy,We appreciate your staying with us and thank you for taking the time to leave us a review. We look forward to seeing you again in the near future!
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Mary,Thank you for taking the time to leave us a review following your recent stay.We hope to welcome you back again soon.Warmest regards,Angela S.
par un voyageur
Publié le 5 août 2024 sur Expedia
The property was good. The room is clean. What I didn’t like: There was there was someone in the parking lot revving their car for a couple hours my first night about 1 o’clock in the morning. Extremely loud and couldn’t sleep. They were lacking someone at the desk, A few times we went to get some help there was no one there. I asked for Marriott points card signed up for it, but never received the card. They asked me to take a picture of the screen. Sheila was very, very helpful when we checked in.
Commentaires de Gestion de l’hôtel
9 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Gaitrie,Thank you for taking the time to leave us a review. I apologies about any parking lot noise. There is parking lot patrol but it could have been from the adjacent lot or boulevard so again I am sorry. Shelia did have a Bonvoy welcome letter with your Marriott membership at the front desk.There should always be an attendant at the front desk and my hope is that when given the opportunity you will stay with us again. We want to deliver you the guest experience you deserve.Kindest regards,Angela S.
par un voyageur
Publié le 3 août 2024 sur Expedia
We had a great stay!!
Commentaires de Gestion de l’hôtel
9 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Lily,Thank you for taking the time to leave us a review. We appreciate knowing that you had a great guest experience.We hope to welcome you back soon.Kindest regards,Angela S.
par un voyageur
Publié le 2 août 2024 sur Expedia
Very nice place to stay
Commentaires de Gestion de l’hôtel
9 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Corjuan,We thank you for the review. It is encouraging to revive positive feedback.We hope to host you again soon.Kindest regards,Angela S.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Great hotel
Commentaires de Gestion de l’hôtel
9 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Cathy,Thank you!!! We are glad to know that you had a positive guest experience.We hope to welcome you back again soon.Best regards,Angela S.
