Note fondée sur 123 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,0 Service et personnel
2,7 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you for taking the time to provide us with feedback on your recent stay at our hotel. We appreciate your rating and will use this information to continue improving the experience for all of our guests. We hope to welcome you back again in the future for an even better stay.
par un voyageur de Oak Ridge
Publié le 26 sept. 2024 sur Expedia
Phone didn’t work. Breakfast was limited and bagels had mold
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kelly, We appreciate your feedback on the phone and breakfast experience. We encourage guests to reach out to management directly with any concerns that may arise during their stay. Your comments will be taken into consideration for future improvements to ensure a pleasant experience for all our guests.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello Tiwadd, We appreciate you choosing our hotel for your stay. If there's anything specific you'd like to share with us about your experience, please don't hesitate to contact us. We value your input and strive to improve based on guest feedback.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Bad
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Damir,We regret to hear about your experience and appreciate your feedback. Please feel free to contact our management team to discuss your concerns further.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Christopher,We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to contact us directly with any specific concerns you'd like to share so we can address them accordingly. Your satisfaction is our top priority.
par un voyageur
Disgusting
Publié le 22 sept. 2024 sur HotelsBugs roaches rude employees
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
They kicked my uncle off the property because I was the one paying for the room . Then said it would be different if we were a couple
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Christopher, We're sorry to hear about your experience. Our property values the privacy and security of all guests. Different policies may apply in cases where payment methods or identities differ. If you have any concerns, we recommend reaching out to our management directly for further clarification.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Rhiannon,We are sorry to hear you did not fully enjoy your stay with us. Please feel free to reach out to us with any specific feedback so we can address your concerns and improve our services.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Hotel was a bit old and not very well maintained. Room was clean and staff was nice. For a cheap stay it is pretty good.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nicolas, We appreciate your feedback and are glad you found our staff welcoming. Your comments on the room and maintenance will be shared with the team for further consideration. Your comfort is vital to us, and we hope to welcome you back for an improved experience in the future.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Fredy,Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.
