Ratings based on 14 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.3 Service & staff
4.0 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 15, 2024 on Hotels
Front desk was helpful and friendly.
Comment from Hotel Management
Aug. 19, 2024 by Mike, Hotel Management
We do appreciate your business at our hotel. Thank you for taking time to give us a feedback. Please let us know if you need hotel rooms in future in our area.Thank You, Kindly.Mike/GM
by A traveller
Posted Aug. 8, 2024 on Hotels
Comment from Hotel Management
Aug. 19, 2024 by Mike, Hotel Management
Thank you for taking time to give us a feedback for your stay. We value your business and opinion at our hotel. Please let me know for your future lodging needs.Thank You, Kindly.Mike/GM
by A traveller
Posted Aug. 1, 2024 on Expedia
Although it is an all nonsmoking hotel, the rooms have a lingering cigarette smoke smell. Some rooms are worse than others.
Comment from Hotel Management
Aug. 1, 2024 by Mike, Hotel Management
We do appreciate your business at our hotel. I do apologize for not meeting your expectations , as we will be constantly try to improve our hotel. Thank you for taking time to give us a feedback for your stay.Mike/GM
by A traveller
Posted Jul. 28, 2024 on Expedia
General Manager misused my credit card. Had pending charges of $200 on my card for 7 days.
I had to file a dispute with my bank to get pending charges removed.
Also, no TV signal Saturday morning.
Poor conditions.
Comment from Hotel Management
Jul. 28, 2024 by Mike, Hotel Management
I do apologize for any inconvenience you may have because of incidental authorization we did at check in. But we never misused your card or any other guest for that matter. Additional authorization get drop off once you check out from hotel, so again sorry for any trouble because of that. We do appreciate your business at our hotel.Thank You, Kindly.Mike
by A traveller
Posted Jul. 23, 2024 on Expedia
You have a leak in a wall somewhere causing mold
Comment from Hotel Management
Jul. 23, 2024 by Mike, Hotel Management
I do apologize for any inconvenience you may have during your stay. Every guest feedback is important and we try to improve from it. Please give us another chance to serve you better.Thank You, Kindly.Mike/GM
by A traveller
Posted Jul. 20, 2024 on Expedia
The air conditioning barely worked, advertised amenity that was not available (pool) hair dryer didn’t work either. Wasn’t informed of the security deposit. Also, I did not get any kind of a receipt either. As long as I get my deposit back I’m ok with it.
Comment from Hotel Management
Jul. 21, 2024 by mike, Hotel Management
I do apologized for any inconvenience you may have because of pool being under maintenance. As I have explained about deposit we did released it and it will be up to your bank to put it back to your account.I did send you email with receipt.Thank You, Kindly.Mike/GM
by A traveller
Posted Jul. 18, 2024 on Expedia
Comment from Hotel Management
Jul. 21, 2024 by Mike, Hotel Management
Thank you for taking time to give us a feedback for your recent stay. Please let us know for your future lodging needs in our area. Mike/GM
by A traveller
Posted Jul. 17, 2024 on Expedia
Comment from Hotel Management
Aug. 19, 2024 by Mike, Hotel Management
We do appreciate your business at our hotel. Thank you for taking time to give us a feedback for your recent stay. Glad that you have liked our hotel, as please let us know for your future lodging needs in our area.Thank You, Kindly.Mike/GM
by A traveller
Posted Jun. 18, 2024 on Expedia
Mike, the manager was very helpful with answering questions and making sure I was settled and if anything was needed. Even though I wasn’t going to use the pool, is was not operational at the time I was there. The rom which I was in, was a bit musty smelling when entering the room, but the weather was extremely hot, so I’m thinking the smell was attributed to the heat. Once the a/c was turned on and running the smell disappeared.
Comment from Hotel Management
Jun. 19, 2024 by Mike, Hotel Management
Ms. Jane, We do appreciate your business at our hotel. Thank you for taking time to give us a feedback for your recent stay. Please let me know for your future lodging needs in our area.Thank You, Kindly.Mike/GM
by A traveller
Posted Jun. 14, 2024 on Hotels
Budget hotel with budget offerings. Breakfast was inedible. Green bananas, sugar cereal, and a waffle machine that was unavailable, as the manager said they had no batter.
Comment from Hotel Management
Jun. 15, 2024 by Mike, Hotel Management
Hi Mr. Michael, I am sorry that you had not good experience with our breakfast items. Every guest feedback is important , as we try to improve from that. Please give us another chance to serve you.Thank You, Kindly.Mike/GM
