Note fondée sur 972 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Midlothian
Publié le 4 nov. 2024
Large hotel. Front desk staff was very helpful and accommodating. Breakfast has many options and staff is friendly and attentive.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par GM , Gestion de l’hôtel
Dear Carolyn, Your review details the type of experience that we strive to provide all of our guests. Your comments will be shared with our entire team to let them know that their hard work is making a difference and being noticed. Thank you for staying with us and sharing this uplifting review. Best, Derrick Pair, GM
par un voyageur de Stafford
Publié le 18 sept. 2024
The stay was good. However, the room is overdo for an update.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par GM, Gestion de l’hôtel
Dear Derrick, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Derrick Pair, GM
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par GM, Gestion de l’hôtel
Dear Rashida, Thank you for your time in sharing your kind review and please visit us again. Best, Derrick Pair, GM
par un voyageur
Helpful staff
Publié le 11 août 2024 sur HotelsFrom the time we arrived, the staff was helpful with finding our room and getting our bags there. They helped with anything we needed regarding questions and hotel accommodations. Very pleased with everyone and everything here.
Commentaires de Gestion de l’hôtel
11 août 2024 par GM, Gestion de l’hôtel
Dear RICHARD, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know that the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Derrick Pair, GM
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par GM, Gestion de l’hôtel
Dear Anonymous, I am glad that you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Derrick Pair, GM
par un voyageur de Cary
Publié le 9 août 2024 sur Expedia
The shower in our room did not work, the lever that you pull up for the shower to work was broken and the stopper in the tub that is supposed to stay up to let the water drain when you’re in the shower would not stay up. The sofa in the room was in terrible condition, it was very old, very low to the floor, it smelled musky and looked really dirty. It looked like it been sitting there for 30 years. I’m shocked that they have not that room and fixed the issues in the bathroom. Paying the amount of money that we paid and not being able to take a nice hot shower was very disappointing.
Commentaires de Gestion de l’hôtel
10 août 2024 par GM, Gestion de l’hôtel
Dear Mark, I appreciate your business and the fact you took the time to write a review. The last thing we want to do is disappoint our guests, so I am sorry that your experience fell short of expectations. Your comfort is essential to us, and your comments will be reviewed with the staff to foster improvement. We hope you will consider a return trip as I am confident that we can do better. Sincerely, Derrick Pair, GM
par un voyageur
Publié le 9 août 2024 sur Expedia
When we arrived our one bedroom suite bedroom door wouldn’t close and latch, they moved us to the next room and took away the king bed and gave us two queen beds. Not what we wanted, went down for the third time and then they moved us to a two bedroom suite . Got there and the AV didn’t work in the master bedroom .. this was after a 10 hour drive. We just left it alone and had to sleep with the master bedroom door open to keep us cool. 10/10 wouldn’t recommend.
Commentaires de Gestion de l’hôtel
9 août 2024 par GM, Gestion de l’hôtel
Dear Nicole, I am so sorry to hear that your stay was anything but welcoming and enjoyable. Please accept my sincere apology for your letdown. We strive to provide every Guest with an exceptional stay and would love the opportunity to host you again to show that we care about you and your opinion. We hope to see you again. Sincerely, Derrick Pair, GM
par un voyageur
Publié le 8 août 2024 sur Expedia
Its nice place to stay, convient just off hway 85, very closed to shoping mall, Race track.
Commentaires de Gestion de l’hôtel
9 août 2024 par GM, Gestion de l’hôtel
Dear Farooq Ahmed, I can't thank you enough for writing and sharing this review. Hotels, like all service-based businesses, thrive on feedback and guest recommendations. We appreciate you taking the time to let other travelers know about your exceptional experience with us. Please come and see us again. Best, Derrick Pair, GM
par un voyageur
Publié le 7 août 2024 sur Expedia
Greatest
Commentaires de Gestion de l’hôtel
8 août 2024 par GM, Gestion de l’hôtel
Dear REMIGIO, Your positive recommendation means the world to us! We look forward to welcoming you back soon! Best, Derrick Pair, GM
