Note fondée sur 907 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mai 2024 sur Expedia
Facil d'accès
par un voyageur
Publié le 11 avr. 2024 sur Expedia
Vraiment propre
par un voyageur
Publié le 10 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
7 juill. 2019 par Orlando J, Gestion de l’hôtel
We Appreciate the valuable feedback
par un voyageur
Publié le 14 oct. 2024
par un voyageur
Nice hotel, great service
Publié le 30 août 2024 sur HotelsThe hotel is in a nice location, easy to get to, and close to Matthews. What put this hotel over the top was the customer service of the evening desk clerk. I am so sorry i didnt get his name. He was the nicest, friendliest, most accommodating gentleman you could ask for. We also dealt with the cleaning staff who were happy and polite and friendly. Obviously management is doing something right by their employees. The hotel is nice, but we will absolutely come back for the service!
par un voyageur
Publié le 29 août 2024 sur Hotels
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Ricardo W. , Gestion de l’hôtel
Hi Irma,I am so sad to see we did not meet your expectations, please reach out so that we can be sure we understand why and can make the necessary changes to the way we operate. Your feedback allows us to improve upon the service and product we move.
par un voyageur
Publié le 26 août 2024 sur Hotels
It was comforting. However, we were there with two children and the food service staff stated that the juice machine was out of service. They provided water as the only beverage.
I would hope that a large chain would send someone to the supermarket to buy some juice for their clients.
Commentaires de Gestion de l’hôtel
28 août 2024 par Ricardo W. , Gestion de l’hôtel
Dear Neville,Thank you for sharing your feedback.You are absolutely correct and as soon as it was brought to our attention we went to the store and bought the supplies that had been missed by our vendor.I am so sorry you had to experience that during your stay and hope you will allow us another opportunity to earn. your business.
par un voyageur
Publié le 24 août 2024 sur Hotels
par un voyageur
Publié le 23 août 2024 sur Hotels
