Note fondée sur 901 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2024 sur Expedia
It took them 4 hours and 8 reminders to get us bath towels.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Nickole, Gestion de l’hôtel
I'm really sorry for the inconvenience you experienced. This is not the level of service we strive to provide, and we appreciate your patience. We'll make sure to address this issue to prevent it from happening again. Thank you for bringing it to our attention.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Nickole, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Nickole, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Nice property
Centrally located
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Hilton Charlotte Team, Gestion de l’hôtel
Thank you for making us your hotel of choice and we look forward to having you stay with us again.
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Hilton Charlotte Team, Gestion de l’hôtel
Thank you for staying with us and we look forward to seeing you again.
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Hilton Charlotte Team, Gestion de l’hôtel
Thank you!!! We are happy you enjoyed your stay and look forward to welcoming you back soon!
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Nickole, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 8 oct. 2024 sur Expedia
My stay was nice but the property could use some upgrades.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Nickole, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear you had a nice stay. We are currently undergoing renovations at this time in hopes to improve the overall guest experience.
par un voyageur
Publié le 8 oct. 2024 sur Expedia
One employee was very nonchalant and did not seemed concerned that I was not able to access a vending machine. they were only on certain floors, and I could not access those floors due to the elevator restrictions. I think Hilty needs to find a way to allow access To those machines when you come back from a late night.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Nickole, Gestion de l’hôtel
Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with accessing the vending machines. We understand how important it is to have access to amenities, especially after a long day. We will address the issue with our staff to ensure they are more attentive to guest needs. Thank you for your feedback, and we hope to provide a better experience during your next stay.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Great!
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Nickole, Gestion de l’hôtel
Thank you for staying with us.
