Avis River's Edge

Easy check in/out and host was prompt to respond for the few questions we had. Lots to do for the kids and enjoyed the outside spaces. Steps downstairs are very tricky. Good thing there are two bedrooms on main floor for the older folks. Only issue is the pool started to turn green on day 3. But it's an above ground without a lot of circulation and it was scorching outside. Overall, definitely recommend.

There for a baseball tourney. 4 families, parents and their 16-yr old players. The first family arrived to find the bathroom they would be using was boarded up. Also an access panel from that bathroom to their bedroom with a strong (poop) odor. There was a towel under the panel, which suggested they knew this was a problem. Very annoying because this family would have to go into the bedroom of another baseball family to use their bathroom and shower -awkward for people that don’t know each other like that. I called and left messages with the Itrip contact but they would only respond via email/text. That seemed to be a consistent theme throughout our stay. Several problems with a lack of personal communication - just some canned responses to “rest assured”. Had the owner picked up the phone and spoken to us, I’m certain the next several days would have been more enjoyable for all. We went on to find that there were cockroaches infesting the outside deck, a swimming pool that was green and usable, a pool table that was described in the listing but not there, and what seemed to be overall neglect for the outside of the house. The interior was clean however beware of awkward steps that lead to downstairs. If you have young or old travelers, not the house for you. Two of us left with bruises from falling on the steps. Amazing location and view. We rented a pontoon (Lake Wylie Rental/5 stars!) We eventually got one night refund which went to the family with the bathroom situation.

Property had ants in the kitchen, lack of trash bags and paper towels. Induction cooktop only takes conductive pots and pans which made cooking difficult as they only had 2 that worked on the range. No filter in the fridge for filtered water or ice.

Perfect property for a wide range of ages

The house was so beautiful. The pictures listed matched the description perfectly. The location and neighborhood was amazing. My family enjoyed it. We'll definitely book again for the summer. The lake view was so pretty. The host responded back immediately anytime we reached out.

This property gave us the space we needed and the sleeping accommodations we were looking for. The amenities were all we could ask for and the modern touches were very nice. The backyard view was gorgeous every morning. Proximity to shopping was convenient. However, having to register with the property manager after reserving the unit was a little aggravating. Overall, the trip and house was wonderful.

The floors in the house were not vacuumed and there were several cobwebs behind the doors & in the windowsills. The grass was uncut, weeds all over the patio and a green pool. Contacted property management they said that someone would be out later that day to cut the grass, but that the house & pool had been cleaned the day before and inspected. So my sister and I had to vacuum & sweep the floors before the rest of our family came. We had to go around & hammer down some of the nails that were sticking up on the decking on the pier (which is need of repair). Management did not send anyone out to do anything about pool so since we are pool owners and know how to maintain a pool we cleaned and treated the pool ourselves, so that we would be able to use the pool by the next day. The downstairs icemaker was leaking water all over the floor, called management again for them to just tell us to turn the water off under the sink & someone would be out the next day. The repairmen told us he needed to go get a hose & would be back in 2 hours but never came back. The grill was dirty and 2 of the burners didn't work properly. Final straw came Sunday when a storm came through and the ceiling and windows in downstairs area began to leak and we were running around trying to clean it up. Contacted management with no response. The sad thing is that if the house was maintained properly it could be a great property. Followed up with an email to management group but never heard back.

Even though the house appears to have been recently renovated, there are some details that potential renters would benefit from knowing. The stairs leading from the main level to the lower level are uneven and could be difficult for elderly people. It seems that used to be exterior of the house. In addition, the floors on stairs and lower level were VERY dirty. No cleaning supplies available. We could not walk inside without shoes on. Hopefully, they will have completed a thorough cleaning before renting it again. There were multiple nails sticking up 1-2” in the center of the walkway on the dock. Be very careful! There is no ladder on the dock, so it’s difficult to access the lake. Impossible for elderly and small children. One of the two bathrooms on the main level, which is to be accessed by two bedrooms (a king and the bunk room), has a very, very small shower. No tub for kids that may be sleeping in the bunk room. Things that weren’t provided that you may want to bring: kitchen towels, hand soap, lake towels. The pool pump doesn’t work, so above ground pool is not usable. The cooktop is induction, so familiarize yourself with how that works. You can only utilize certain pans and they have to be appropriately sized for each eye in order to function. The best part of the house is the downstairs level with pool table, etc. Good area for kids. All in all…..I will certainly not be renting again and the rental price was way more than this house was worth.

Very nice and clean home with up to date appliances, cookware, dishes, etc., nice furniture, bedding and what a view! Close to many different venues and other locations close by. So much preferred over a hotel!