Note fondée sur 778 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
73 % des clients le recommandent
3,4 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 14 avr. 2024 sur Expedia
Séchoir manquant, propreté laisse vraiment à désirer, porte de chambre ne ferme pas bien très difficile à débarrer
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Manager, Gestion de l’hôtel
Hello Ronald,We appreciate you sharing your feedback with us. We encourage guests to report any concerns during their stay so that we can address them promptly. Your experience will be shared with our team for further attention to detail. We hope you will consider staying with us again in the future.
4 sur 5
par un voyageur

Publié le 23 mars 2020 sur Expedia
On comprend que dans le contexte du coronavirus, il n’y avait de déjeuner mais comptoir à café et muffins enveloppés individuellement auraient été appréciés...
Commentaires de Gestion de l’hôtel
15 févr. 2021 par Silver, Gestion de l’hôtel
Thank You for your review of our Quality Inn. We depend on guest like you to write reviews and let others know of your experience. Next time you are in Huntersville we hope we get to service you again. Looking forward to your next visit.
5 sur 5
par un voyageur

Publié le 18 avr. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2021 par Silver, Gestion de l’hôtel
Gisele Thank You for your review of our Quality Inn. We depend on guest like you to write reviews and let others know of your experience. Next time you are in Huntersville we hope we get to service you again. Looking forward to your next visit.
5 sur 5
par Jacynthe

Publié le 3 avr. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2021 par Silver, Gestion de l’hôtel
Thank You for your review of our Quality Inn. We depend on guest like you to write reviews and let others know of your experience. Next time you are in Huntersville we hope we get to service you again. Looking forward to your next visit.
4 sur 5
par Rejean

Publié le 5 oct. 2015 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2021 par Silver, Gestion de l’hôtel
Thank You for your review of our Quality Inn. We depend on guest like you to write reviews and let others know of your experience. Next time you are in Huntersville we hope we get to service you again. Looking forward to your next visit.
2 sur 5
par un voyageur

Publié le 5 sept. 2024 sur Expedia
The room was small. The room was not made up every day. I had to leave the hotel to get tea every day of my stay. I stayed for three nights and never had clean linens. Never clean towels I would not recommend this quality inn to anyone Staying in the area. The amenities were nonexistent.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you for sharing your feedback with us. We are sorry to hear that your recent stay did not meet your expectations. We appreciate your comments and will share them with our team for further review. We strive to provide a comfortable and enjoyable experience for all of our guests, and we apologize for any inconvenience you may have experienced during your stay. Your comments will help us improve and provide better service in the future. Thank you for choosing Quality Inn Huntersville near Lake Norman.
2 sur 5
par un voyageur de Fenton

Publié le 4 sept. 2024 sur Expedia
Metal in room was rusty. Curtains were torn. Bathroom was dirty.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you for providing feedback on your recent stay at Quality Inn Huntersville near Lake Norman. We value all comments from our guests as it helps us to improve our services and facilities for future visitors. We apologize for any inconvenience you experienced during your stay and will address the issues mentioned in order to ensure a more pleasant experience for our guests. Thank you for choosing to stay with us.
5 sur 5
par un voyageur de New York

Publié le 15 août 2024 sur Expedia
Love it, this was my 3rd time at the hotel. Definitely would recommend it
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Marvin,We're thrilled to hear that you had a wonderful stay with us! Your continued support means the world to us. Thank you for the recommendation, and we can't wait to welcome you back for your 4th visit.
1 sur 5
par un voyageur

Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Katherine, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.
1 sur 5
par un voyageur

The worst

Publié le 22 juill. 2024 sur Hotels
It took 55 minutes to check in. The room had a broken inside lock and smelled like dirty carpet. Took another 15 minutes to get a different room. The next room also had inside lock broker. Staff woke me twice at my door then said all was fine.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Manager, Gestion de l’hôtel
Hello Harold, We apologize for the inconvenience you experienced during your stay. Your feedback will be shared with our team for further improvement. We encourage guests to reach out to management directly to address any concerns they may have regarding their stay.