Note fondée sur 762 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Morris,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Great location.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Camila,Thank you for the perfect 5/5 rating! We’re glad you enjoyed the location. We look forward to seeing you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 26 juill. 2024 sur Expedia
No rooms where ready and everyone was in the lobby waiting at 3pm no early checks ins. Was kind of ratchet compared to
Photos.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Alexa,Thank you for your feedback. We’re sorry to hear about the delay in room availability and that the property did not meet your expectations based on the photos. We will address these concerns with our team to improve our service and ensure a better experience for future guests.Sincerely, Hotel Manager
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Kelsey,We are ecstatic to receive your 10-star rating! Thank you for choosing our hotel and taking the time to leave such good ratings. We work hard to ensure that our visitors have a good experience, and we're delighted to hear that your stay exceeded expectations. We hope to host you again in the future and provide another memorable stay. Thank you for your fantastic rating!Sincerely, Hotel Manager
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Laura Kaye,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback. I hope you will visit us again soon. Sincerely, Hotel Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Great place to rest
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Raul,Thank you for the 5-star rating! We’re delighted you found our hotel to be a great place to rest. Your satisfaction is our priority, and we look forward to having you stay with us again.Sincerely, Hotel Manager
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tracy,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Peter,Thanks for staying with us. We would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Was able to get a haircut
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience with us! We're delighted to hear you were able to enjoy a haircut during your stay. We hope you had a relaxing time, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Carlisha,I'm sorry to see that your stay didn't meet your expectations, resulting in a 2 out of 5 rating. If you have any specific feedback or concerns you'd like to share about your stay, please feel free to provide more details. Your feedback is valuable and can help us improve our services and facilities for future guests. We appreciate your input.Sincerely, Hotel Manager
