Note fondée sur 766 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Quick trip
Publié le 29 août 2024 sur HotelsThe property was friendly and quiet on the 4th floor. It was a quick trip but located in an area surrounded by shopping and restaurants
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Norma,Thank you for the perfect 10/10 rating! We're thrilled to hear you enjoyed the friendly and quiet atmosphere on the 4th floor, as well as the convenient location with shopping and restaurants nearby. We hope to welcome you back on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 19 août 2024 sur Hotels
Rude and unhelpful staff.
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kevin,Thank you for your feedback. We sincerely apologize for the experience you had with our staff. This is not the level of service we aim to provide, and we regret that your stay was impacted. Your concerns will be addressed with our team to ensure we improve moving forward.Sincerely, Hotel Manager
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Cindie,Thank you for sharing your feedback. We're sorry to hear that your stay did not fully meet your expectations. Your comments are important to us, and we'd appreciate any details you can provide so we can work on improving the experience for future guests.Sincerely, Hotel Manager
par un voyageur
Publié le 17 août 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback! We’re thrilled to hear that you had a great stay. Your satisfaction is our priority, and we look forward to welcoming you back.Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Morris,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Great location.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Camila,Thank you for the perfect 5/5 rating! We’re glad you enjoyed the location. We look forward to seeing you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 26 juill. 2024 sur Expedia
No rooms where ready and everyone was in the lobby waiting at 3pm no early checks ins. Was kind of ratchet compared to
Photos.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Alexa,Thank you for your feedback. We’re sorry to hear about the delay in room availability and that the property did not meet your expectations based on the photos. We will address these concerns with our team to improve our service and ensure a better experience for future guests.Sincerely, Hotel Manager
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Kelsey,We are ecstatic to receive your 10-star rating! Thank you for choosing our hotel and taking the time to leave such good ratings. We work hard to ensure that our visitors have a good experience, and we're delighted to hear that your stay exceeded expectations. We hope to host you again in the future and provide another memorable stay. Thank you for your fantastic rating!Sincerely, Hotel Manager
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Laura Kaye,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback. I hope you will visit us again soon. Sincerely, Hotel Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Great place to rest
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Raul,Thank you for the 5-star rating! We’re delighted you found our hotel to be a great place to rest. Your satisfaction is our priority, and we look forward to having you stay with us again.Sincerely, Hotel Manager
