Note fondée sur 879 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Trevor,Thank you for choosing us at Sleep Inn & Suites at Concord Mills during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
par un voyageur
Publié le 20 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 juin 2024 par General Manager, Gestion de l’hôtel
Dear Trevor,We are delighted that you decided to stay with us at Sleep Inn & Suites at Concord Mills during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
par un voyageur
Publié le 19 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Tracey,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
par un voyageur
Publié le 18 juin 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
19 juin 2024 par General Manager, Gestion de l’hôtel
Dear Ebone,It was great to have you staying with us at Sleep Inn & Suites at Concord Mills and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
par un voyageur de Freeport
Publié le 18 juin 2024 sur Expedia
I am definitely recommending this place! Was a pleasure my stay in there
Commentaires de Gestion de l’hôtel
18 juin 2024 par General Manager, Gestion de l’hôtel
Dear Blanca,We loved having you stay with us at Sleep Inn & Suites at Concord Mills. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
par un voyageur
Publié le 17 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juin 2024 par General Manager, Gestion de l’hôtel
Dear Jan,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
par un voyageur
Publié le 17 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par General Manager, Gestion de l’hôtel
Dear Tony,We loved having you stay with us at Sleep Inn & Suites at Concord Mills. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
par un voyageur
Publié le 15 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juin 2024 par General Manager, Gestion de l’hôtel
Dear Matthew,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager
par un voyageur
Good enough…..but barely
Publié le 12 juin 2024 sur HotelsProperty is a bit worn. The toilet paper holder was literally hanging from the wall by one screw. Every plastic cup was broken
Commentaires de Gestion de l’hôtel
13 juin 2024 par General Manager, Gestion de l’hôtel
Dear Michael,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager
par un voyageur
Publié le 9 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juin 2024 par General Manager, Gestion de l’hôtel
Dear Heather,We loved having you stay with us at Sleep Inn & Suites at Concord Mills. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
