Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Good place
Publié le 27 nov. 2022 sur HotelsNothing was missing in the room. Friendly staff. Nice neighborhood.
Commentaires de Gestion de l’hôtel
29 nov. 2022 par Sonesta Simply Suites Charlotte, Gestion de l’hôtel
Hurrah! Your excellent review of your experience with us makes us very happy. We will continue working to make your next stay with us the same and better.
par un voyageur
recommander
Publié le 3 oct. 2019 sur HotelsAppartement spacieux calme et bien équipé. Très agréable
par un voyageur
À recommander.
Publié le 13 avr. 2018 sur HotelsSuite très spacieuse, propre et dans un coin tranquille. De plus, le lit était particulièrement confortable.
par Fabrice
Publié le 1 juill. 2017 sur Hotels
It is my second stay and enjoyed again the place. People at the reception are very friendly and helpful.
par un voyageur
Publié le 31 août 2024 sur Expedia
Pros: Cheap
Cons: Cheap and smelly
The room smelled like too much air freshener was sprayed. After I left, I realized why - my clothes smelled so much like cigarette smoke that my eyes got irritated. The room also just smelled like dogs or pee or both..The bed itself was almost comfortable. The AC unit was roaring loud; it was not simply white noise. If you're a deep sleeper it might not bother you. Otherwise, bring OSHA rated ear plugs.
I will not stay here again - mostly because of the smells. Advise to management: aerosol air fresheners, etc, do not eliminate smoke; they simply add another layer of odor. It might be more effective to actually enforce no smoking policies.
Commentaires de Gestion de l’hôtel
31 août 2024 par Tasheinea, Gestion de l’hôtel
Dear guest, our priority is all our guests, so we appreciate the time to share your feedback that will allow us to focus our actions on improving those aspects that did not let you enjoy your stay with us.
par un voyageur
Publié le 28 août 2024 sur Hotels
Good room, good location, quiet, comfortable, and all around good stay. Not a fan of paying $5 parking per night--that is ridiculous.
Commentaires de Gestion de l’hôtel
28 août 2024 par Tasheinea, Gestion de l’hôtel
Thank you for choosing Sonesta Simply Suite Charlotte as your hotel of choice.
par un voyageur
Publié le 28 août 2024 sur Expedia
Nasty location the washer and dryers don’t work but they let you put your money on the account that you can only use to do laundry at their facility staff is rude no sense of security it’s a security car driving around but it truly doesn’t matter because I would see people sleeping in the parking lot
Commentaires de Gestion de l’hôtel
28 août 2024 par Tasheinea, Gestion de l’hôtel
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
par un voyageur
Publié le 28 août 2024 sur Expedia
Terrible place staff stole a new shopping bag with brand new items and my mail my shopping bag was found in the hotel dumpster and once I brought it to management attention he said since I was upset that he would feel better if I left the hotel terrible staff plus the light skin desk agent had a nasty attitude towards certain people especially if they were low on income as if they were beneath her she was very short and snarky
Commentaires de Gestion de l’hôtel
29 août 2024 par Tasheinea, Gestion de l’hôtel
Thank you for your feedback. We will be addressing your concerns.
par un voyageur
Publié le 26 août 2024 sur Expedia
We were only in town for two days for a family event. This hotel was close to the house and in a good district. The staff was nice and the halls were clean and fresh.
Commentaires de Gestion de l’hôtel
27 août 2024 par Sonesta Simply Suites Management, Gestion de l’hôtel
Thank you so much for the beautiful review of our property. We look forward to seeing you again soon!
par un voyageur de Morrisville
Publié le 25 août 2024 sur Expedia
The room was dirty. The property was noisy, you can hear people walking in hallways and above the room. I didn't feel safe on the property either. Never booking this place again.
Commentaires de Gestion de l’hôtel
27 août 2024 par Sonesta Simply Suites Management, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We apologize for not meeting your standards. We will be undergoing a renovation soon to address the issues you mentioned. We hope you will return in the future to give us a chance to make it right.
