Note fondée sur 898 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Lévis
Publié le 18 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Laura,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager
par un voyageur
Publié le 21 avr. 2023 sur Expedia
Tres malpropre et déjeuner pourri
Ne pas recommandé
Commentaires de Gestion de l’hôtel
22 avr. 2023 par General Manager, Gestion de l’hôtel
Dear Ghislaine,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
par un voyageur
Publié le 16 avr. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
26 avr. 2021 par joe, Gestion de l’hôtel
Thank you for your comment. We thank you for the wonderful compliments as well as staying . It's been such a pleasure to have you as our guest and we hope to continue to meet your expectations. I have shared your compliments with the staff as well and they are pleased to hear that you were able to have a comfortable night sleep. Once again, we thank you for staying with us and we hope that we continue to meet your expectations.
Warmest regards,
Joe Oswald
GM
par un voyageur
Publié le 13 oct. 2024 sur Expedia
The room was definitely the best. The curtain was hanging half down, carpet looked filthy, bathroom was stained, ceiling had water stains. Lobby furniture was worn out and there was not much food options for breakfast. Really disappointed.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
par un voyageur
Publié le 12 oct. 2024 sur Expedia
This property is in urgent need of renovation. The airport shuttle was one hour late in pickup. The desk person could not tell me the local TV channel number (and there was no list in the room), breakfast was very limited and uninviting. The air-conditioner made noise all night. I would not recommend staying there.
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Hotel was ok, but they ran out of breakfast food and didn't refill it. Site says breakfast until 10am, but it stops at 9am. Not sure if i would stay there again.
par un voyageur
Publié le 7 oct. 2024 sur Hotels
par un voyageur
Publié le 7 oct. 2024 sur Hotels
The Hotel was messy, rooms looked like construction was still going on - holes in the walls , bathtub / shower had a mat in the tub that had mold underneath , there was only 1 number which is 0 to call the front desk or anyone but the front desk person was on the phone with personal business so we had to go down to the lobby to talk to someone about the room.
They asked what time we needed a shuttle to the airport , we told them 5 am but they put us down for 4 am - then our flight got changed so again I had to go downstairs to change the shuttle to 6 am because the line was busy for 30 minutes.
The shuttle to the airport was a Mr. Toad ride where we were going 50 MPH on a curve that said 20 MPH way to fast and too tense.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Peaceful, lovely room, and bathroom.
