Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2023 par Devorine RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to complete our survey, Éric. The staff at the Red Roof Inn Charlottesville and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist
par un voyageur
Publié le 18 févr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2023 par Chirell Rediresponse Specialist, Gestion de l’hôtel
Dear Denise,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Charlottesville. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,ChirellRediresponse Specialist
par un voyageur
Publié le 22 août 2022 sur Expedia
C’est un motel en bord de hightway , pas d’attente particulière si ce n’est poir 1 nuit. Cela nous a permis de couper la longue route. La chambre était très propre , petit déjeuner basique. Personnel souriant.
Commentaires de Gestion de l’hôtel
24 août 2022 par Frontdesk , Gestion de l’hôtel
Thank you for staying . We are glad you were happy with your stay.
par un voyageur
Publié le 6 nov. 2019 sur Hotels
par un voyageur
Publié le 18 juin 2019 sur Hotels
par un voyageur
Publié le 26 mars 2019 sur Hotels
par un voyageur
Publié le 5 oct. 2024 sur Expedia
I liked that it was quiet and in a convenient location. I didn’t like that the grass in back was overgrown; my dog didn’t want to go near it and I was worried about ticks.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Dear Karen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CHARLOTTESVILLE. I am happy to hear that you found our hotel to be quiet and our location to be convenient. However, you indicated that the upkeep of the grounds dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,SharmaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The receptionist was amazing! Great personality, kind, and helpful.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Recordo, Rediresponse Specialist , Gestion de l’hôtel
Hi Semeka,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Charlottesville. It's wonderful to hear that the amazing service our staff extended met your expectations. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 30 sept. 2024 sur Expedia
great location
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear John, Thank you for taking the time to tell us about your stay at the Red Roof Inn Charlottesville. I'm thrilled to read that you were pleased with the convenience of the location, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Breakfast was plentiful and delicious
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Nancy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Charlottesville. I was pleased to hear that the plentiful and delicious breakfast was to your liking, resulting in a 4/5 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
