Note fondée sur 637 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de DOWNERS GROVE
Publié le 24 sept. 2024
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Laura, We are thrilled you had a fantastic stay! Thank you for choosing Staybridge Suites Charlottesville Airport during your visit to the area, and we hope to see you again soon.Your Guest Services Team at Staybridge Suites Charlottesville Airport
par un voyageur de DOWNERS GROVE
Publié le 23 sept. 2024
It is close to the airport and some good restaurants.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Laura, We are so glad your stay was excellent on every front and that our location near the airport with easy access to several restaurants was perfect for your travel plans. Thank you for sharing your experience at Staybridge Suites Charlottesville Airport. We appreciate your business!Your Guest Services Team at Staybridge Suites Charlottesville Airport
par un voyageur
Charming Charlottesville
Publié le 21 sept. 2024 sur HotelsVery nice place to stay. Great location for us as near to family less than 5 minutes away. Very clean. Really good breakfast selection which was free. Also free dinner on Monday, Tuesday & Wednesdays. Coffee available 24/7 in restaurant area. Kitchen well equipped with hob, microwave oven, fridge freezer and dishwasher.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Julie, Thank you for the wonderful feedback! We are delighted to hear that our location worked out perfectly for your family visit and that you enjoyed the comfort of your guest room and the in-room amenities we provide. It is also great to know that our breakfast and dinner offerings made your experience even better. We hope to welcome you back to Staybridge Suites Charlottesville Airport on your next trip to the area! Safe travels!Your Guest Services Team at Staybridge Suites Charlottesville Airport
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Your Guest Services Team at Staybridge Suites Char, Gestion de l’hôtel
Dear Jhonathan, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Your Guest Services Team at Staybridge Suites Charlottesville Airport
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Larry, It means a lot to hear you loved everything about your stay! We strive to make every guest's experience special at Staybridge Suites Charlottesville Airport, and we can't wait to welcome you back.Your Guest Services Team at Staybridge Suites Charlottesville Airport
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Dalton, Thanks for taking the time to share your feedback. It is wonderful to hear you enjoyed everything at Staybridge Suites Charlottesville Airport. We can't wait to host you again!Your Guest Services Team at Staybridge Suites Charlottesville Airport
par un voyageur
Canceled by the Hotel
Publié le 2 sept. 2024 sur HotelsIt never happened. I received a call that evening canceling the reservation because they accepted too many reservations and were overbooked.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Guest, We strive to create an exceptional, memorable experience for each guest, so please accept our apologies for not meeting your expectations. Although this is not a normal occurrence, we completely understand your frustrations regarding the situation. We are grateful for your feedback as we are continually growing to improve our services. We hope you will give us another opportunity in the future as we would welcome the chance to provide you with an outstanding visit.Your Guest Services Team at Staybridge Suites Charlottesville Airport
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Guest, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Staybridge Suites Charlottesville Airport and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Your Guest Services Team at Staybridge Suites Charlottesville Airport
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Guest Services Team, Gestion de l’hôtel
Dear Cory, On behalf of our team at Staybridge Suites Charlottesville Airport, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Charlottesville.Your Guest Services Team at Staybridge Suites Charlottesville Airport
par un voyageur
Publié le 22 août 2024 sur Expedia
Charged us even though we told them we needed to change the day, which we did ( my uncle died and I was there with my parents) and instead of switching charged us twice. Asked if we could use the night, instead of a refund, on our way home and they stated no!
Commentaires de Gestion de l’hôtel
25 août 2024 par Guest Services Team, Gestion de l’hôtel
Dear Rebecca, We are sorry to hear about the circumstances of your trip. We regret the inconvenience you experienced concerning the modification of your reservation and apologize for the billing-related issues that may have been made from our end. We understand how frustrating this can be and want to assure you that we take your feedback seriously. Our team works hard to ensure accurate billing for all our guests; therefore, we are disappointed to hear about this issue. We appreciate you for bringing these concerns to our attention. Your comments are valuable in helping us improve our guest experience. Thank you once more, and we hope to host you again for the seamless visit you deserve.Your Guest Services Team at Staybridge Suites Charlottesville Airport
