Ratings based on 951 Guest Reviews

Hear it directly from our travellers
3.6 out of 5
78% of guests recommend
3.6 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
Kept my deposit. The room smelled like smoke when i got in it. I never smoked inside. Pretty much robbed me.
4 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
Few bugs in room. Poor signage dark hallways
2 out of 5
by A traveller

Outrageously loud

Posted Aug. 17, 2024 on Hotels
Impossible to sleep as they put me in a room next to the restaurant. There were several car alarms, slamming doors, and people having full volume conversations outside my door. I requested a room change and they allowed me to move to another room around 1 am. Still loud, people talking outside talking incredibly loud. Went to take an exam at 7 am with no sleep at all. I requested and got a late check out. Tried take a nap after my exam, only to have multiple staff members knock on my door multiple times to ask why I hadn’t checked out. One of them confirmed I had a late check out, the next one simply wrote it down and left. By this point I realized it was impossible to rest in that place, got my things and left before my checkout time.
5 out of 5
by A traveller

Posted Aug. 3, 2024 on Expedia
We had a great stay. Room was spotless, staff was friendly, the attached cafe was phenominal! They even had a gazebo in the pool area. This will be our go to spot in Chattanooga!
5 out of 5
by A traveller

Posted Jul. 28, 2024 on Expedia
I like everything
3 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 27, 2024 on Hotels
3 out of 5
by A traveller

Posted Jul. 24, 2024 on Hotels
The shower was amazing, the room was very musty and old smelling. Traffic was loud. Worst part was we chose the hotel because it was supposed to have complimentary breakfast according to your web. And then there was none!!
5 out of 5
by A traveller

Posted Jul. 20, 2024 on Expedia
The staff is great. The rooms are very clean and comfortable. I highly recommend this motel.
3 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 17, 2024 on Expedia
1 out of 5
by A traveller

Posted Jul. 7, 2024 on Expedia
Comment from Hotel Management
Jul. 10, 2024 by sam, Hotel Management
Dear Nelly, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.