Note fondée sur 953 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 mai 2022 sur Hotels
par un voyageur
Pratique
Publié le 12 déc. 2020 sur HotelsPratique
par un voyageur
On the average...
Publié le 8 mai 2019 sur HotelsA best Western on the average but...the pool was closed. Good breakfast.
par un voyageur
Publié le 17 nov. 2024
Have stayed here before
par un voyageur
Publié le 4 nov. 2024
Clean and quiet other than the traffic
par un voyageur
Bait and Switch + Terrible Customer Service
Publié le 13 oct. 2024 sur HotelsI was travelling with my wife and dog. I used the pet friendly filter to make sure to get a pet friendly rooms. I booked a single king bed room, non smoking, for 1 night. When I arrived at the hotel, the front desk clerk told me because of their pet policy I was not allowed to have the room I booked. She then said all she can do is give me a smoking room with 2 double beds. That was the only room she would let me have. When I asked if I could have a refund since she was not giving me the room I booked, she told me, since I booked through hotels.com I was not allowed to have a refund. The next morning, the same clerk, refused to print a copy of my receipt. She then called her manager, who I guess lives in the apartment above the front office, came downstairs, said it is Expedia 's responsibility to give me a receipt. After I strongly insisted he provide me proof of charge, he reluctantly provided me a copy of my receipt. Both the clerk and manager were wearing sweatpants and slippers. Customer service 101 says provide the room I booked or give me a refund, instead they locked me into a bait and switch. My wife and smelled of cigarette smoke the whole 6 hour drive home after staying in that room. Which also led to us having increased coughing and sneezing since we are non smokers and it irritated our nasal passages. The staff refused accountability and just kept blaming Expedia. I felt like I was being discriminatefld because I used Expedia.
par un voyageur
Publié le 9 oct. 2024 sur Expedia
The property was easy to find and very convenient. It was clean and close to the places we wanted to visit. I am a smoker and this was one of the only places with a smoking room available. Most of the properties were smoke free. Overall my wife and I enjoyed our stay
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur
Publié le 15 août 2024 sur Expedia
Fine for a place to sleep for the night. Rooms could be cleaner. Tub handle was broken off.
par un voyageur de USA
Publié le 27 juill. 2024 sur Expedia
Great location, nice view and convenient shopping.
