Ratings based on 842 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
85% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Oct. 20, 2024
Comment from Hotel Management
Oct. 21, 2024 by Hotel Manager , Hotel Management
Dear Anthony,Thank you for the 3-star rating. We are thankful that you chose our hotel for your needs. Have a great day and we hope to see you again soon.Sincerely, Hotel Manager
3 out of 5
by A traveller

Posted Oct. 19, 2024
The complimentary breakfast was awful. Coffee was mostly water. Ate breakfast out 2 of the 3 days during my stay.
Comment from Hotel Management
Oct. 20, 2024 by Hotel Manager , Hotel Management
Dear Anthony,Thank you for your feedback. We’re sorry to hear that the complimentary breakfast did not meet your expectations. We strive to provide a quality experience for our guests, and your comments regarding the coffee and breakfast options will be shared with our team for improvement. We appreciate your input and hope to have the opportunity to serve you better during your next stay.Sincerely, Hotel Manager
4 out of 5
by A traveller

Posted Oct. 2, 2024
Comment from Hotel Management
Oct. 3, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your rating! We're glad to know you had a positive experience. If you have any specific feedback on how we can improve, we’d love to hear it. We hope to welcome you back soon!Sincerely, Hotel Manager
5 out of 5
by A traveller

Posted Aug. 5, 2024 on Expedia
Great staff!
Comment from Hotel Management
Aug. 5, 2024 by Hotel Manager , Hotel Management
Dear Harry,Thank you for your kind words. We're thrilled to hear you had a positive experience with our staff. Our staff indeed put their heart completely into what they do for the guests. We are happy that they could win your trust. We will pass your lovely message on to the staff. Look forward to your next visit.Sincerely, Hotel Manager
4 out of 5
by A traveller

Posted Jul. 30, 2024 on Hotels
Comment from Hotel Management
Jul. 31, 2024 by Hotel Manager , Hotel Management
Dear Bonnie,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager
5 out of 5
by A traveller

Second time staying here

Posted Jul. 29, 2024 on Hotels
Comment from Hotel Management
Jul. 30, 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for choosing to stay with us again! We're thrilled to have had you back and hope your second visit was as enjoyable as the first. Looking forward to welcoming you again soon.Sincerely, Hotel Manager
5 out of 5
by A traveller

Posted Jul. 29, 2024 on Expedia
We enjoyed our time here.
Comment from Hotel Management
Jul. 30, 2024 by Hotel Manager , Hotel Management
Dear Morgan,Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager
4 out of 5
by A traveller

Posted Jul. 27, 2024 on Expedia
Comment from Hotel Management
Aug. 17, 2024 by Hotel Manager , Hotel Management
Dear Tiffany,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
5 out of 5
by A traveller from Hollis

Posted Jul. 24, 2024 on Expedia
Comment from Hotel Management
Jul. 26, 2024 by Hotel Manager , Hotel Management
Dear Marfredo,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager
5 out of 5
by A traveller

Posted Jul. 21, 2024 on Expedia
Comment from Hotel Management
Jul. 23, 2024 by Hotel Manager, Hotel Management
Dear Guest,"Thank you for the 5-star review! We're delighted to know you had an excellent experience. Your feedback is greatly valued. See you next time!"Sincerely, Hotel Manager