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Douglas Inn And Suites

2.0 star property
Enjoy the free WiFi at this Mediterranean Cleveland motel

Choose dates to view prices

Photo gallery for Douglas Inn And Suites

Deluxe Single Room
Hallway
Front of property
Free daily continental breakfast
Family Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪16 min walk‬
  • Lee University
    ‪3 min drive‬
  • North Cleveland Church of God
    ‪5 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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CA $217 total
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About the area

Cleveland

In Cleveland .You'll be within half a mile (1 km) of Tennova Healthcare and 2 miles (3 km) of Cleveland State Community College with a stay here. Create & Celebrate Studio and Tennova Healthcare - Cleveland are also within 2 miles (3 km).
View more Motels in ClevelandOpens in a new window

What's nearby

  • Cleveland State Community College - 16 min walk - 1.4 km
  • Lee University - 3 min drive - 3.5 km
  • Bradley Square Mall - 4 min drive - 5.0 km
  • North Cleveland Church of God - 5 min drive - 4.7 km
  • Tinsley Park - 5 min drive - 4.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Douglas Inn And Suites

Enjoy the free WiFi at this Mediterranean Cleveland motel
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Douglas Inn And Suites. Free self parking is available.

This Mediterranean Cleveland motel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Elevator
  • No smoking on site
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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  • Breakfast included
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Douglas Inn And Suites.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Laura, Daphne

I am a frequent traveler. I found this hotel to be simply mediocre. What they call "breakfast" is a joke, unless all you want to eat is waffles. The owners are pinching every penny. I'm serious - decent tea bags are not that much more expensive than Walmart brand, people. They use powdered mix for their "gravy". A bag of white bread - still in the bag - for you folks! No other bread offered! No fruit, no yogurt - although they have a fridge that could utilize - and two kinds of dried cereal. Some sort of warmed circle eggs and frozen biscuits heated up. The rooms have been modernized with a rain shower head, but there is so little water coming out a regular shower will take you twice as long as it normally would. How this place gets any 5 star ratings is beyond me.
Stayed 1 night in May 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Courteous service, clean room and excellent price, will stay here when I am in town as a traveling nurse.
Stayed 2 nights in Feb 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest rooms I've been in and the staff was wonderful
Stayed 2 nights in Feb 2025

10/10 Excellent

Madison

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

This place was great. The staff was very friendly. The rooms have been renovated and were clean and comfy. Location was convenient.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great staff I like that they use a deposit I feel it helps keep the other people in the hotel behaved. It was a quiet stay it's very up-to-date clean very nice
Stayed 1 night in Feb 2025

8/10 Good

CLODOALDO, Paranavai

Liked: Property conditions & facilities
Good
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities

It was a good stay , all in all.

It was good. We had two issues. 1. the door needs adjustment, did not want to close properly without lifting up on the door each time and so deadbolt would not lock. 2. Hot water was not hot enough. Was barely warm even with cold off and only hot water on whole time. We made do,with the two issues we had.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daleth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

4/10 Poor

Katherine, Hemmingford

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty (droplets of ?? on the floor in front of the sink), smell of disinfectant was very strong, coffee machine had previous person’s dried grounds still in, tiny little towels (you may purchase larger ones!), noisy noisy - paper walls and floor/ceiling.
Stayed 1 night in Jan 2025

6/10 Okay

Kaylyn

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Carol S

Liked: Staff & service, property conditions & facilities
Location and easy access.
Stayed 1 night in Jan 2025

10/10 Excellent

Preston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and updated room. Ambient lights a great touch.
Stayed 1 night in Jan 2025

10/10 Excellent

Brenda

Stayed 1 night in Jan 2025

4/10 Poor

Charles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run…Run Away Fast!

Room cleanliness was very average. The bed was an unforgiving slab. I was in bed 10 minutes started itching so I got up to check for bugs. No bugs, just the scratching sheets. I had two go to front desk multiple times to get a clean towel. They didn’t want to give them out. They don’t do any room service during your stay. The office chair literally had crap stains on it. Then I got a call from desk at 6:30PM saying they had a plumbing situation and water would be off from 8-11 AM next morning. When the fact was they had a broken water line and there was no water by midnight. And I quote the owner when I went to front desk “ I DON’T CARE”….I was there four nights. Traveling on a budget. I got less than what I paid for. I really should receive a refund for last night. Avoid this place at all cost…
The chair. 🤮
Stayed 4 nights in Jan 2025

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo female traveler

Felt safe. It was clean. Had to ask for hot water to be increased but it was done for me. Great value. Amazing actually
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice place and not too high priced our room was very nice we will come back again our family just moved to the area! Thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Deanna, Hayes

Liked: Cleanliness, staff & service, property conditions & facilities
The owner is the sweetest lady ever. And the rest of the staff were excellent too. This is now officially my go to when I come back home on visits
Stayed 2 nights in Jan 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stsy

A great stay for the one night we needed.
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitable and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Tevin

Comfortable room
Stayed 3 nights in Jan 2025

8/10 Good

Johnny

Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay!
Stayed 1 night in Jan 2025

6/10 Okay

Melinda

Liked: Cleanliness, room comfort
Disliked: Staff & service
I had no hot water tot take a shower. It was brought to the clerk’s attention. He said he would check on it. I checked back a little bit later and he said to keep checking. Very disappointed.
Stayed 1 night in Jan 2025