Ratings based on 944 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 19, 2024
Comment from Hotel Management
Nov. 20, 2024 by Musa Surve, Hotel Management
Greetings for the day, Thank you for the feedback as we really appreciate it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager.
by A traveller from Otsego
Posted Aug. 31, 2024
Comment from Hotel Management
Sep. 1, 2024 by Musa Surve, Hotel Management
Greetings for the day, Thank you for the feedback as we really appreciate it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager
by A traveller
Posted Aug. 22, 2024 on Hotels
Comment from Hotel Management
Aug. 25, 2024 by Musa Surve, Hotel Management
Greetings for the day, Thank you for the feedback as we really appreciate it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager.
by A traveller
Posted Aug. 20, 2024 on Expedia
Clean room and comfortable bed
Comment from Hotel Management
Aug. 22, 2024 by Musa Surve, Hotel Management
Greetings for the day, Thank you for the feedback as we really appreciate it. Please do come and stay with us again. Thanks- Musa SurveGuest Service Manager
by A traveller
Posted Aug. 20, 2024 on Expedia
Pleasant stay, very friendly staff
Comment from Hotel Management
Aug. 22, 2024 by Musa Surve, Hotel Management
Greetings for the day, Thank you for the feedback as we really appreciate it. Please do come and stay with us again. Thanks- Musa SurveGuest Service Manager
by A traveller
Posted Aug. 14, 2024 on Hotels
From the lobby to the room everything was great
Comment from Hotel Management
Aug. 18, 2024 by Musa Surve, Hotel Management
Greetings for the day, Thank you for the feedback as we really appreciated it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager.
by A traveller
Posted Aug. 12, 2024 on Hotels
We have stayed at this location several times traveling to and from our home in Florida. Usually clean. The room was filthy in need of a deep clean. Carpet and upholstery were black. Charge a $75 pet cleaning fee which is fine but the room was filthy. Still charged the fee.
Comment from Hotel Management
Aug. 13, 2024 by Musa Surve, Hotel Management
Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize that your experience did not meet the high standards we strive to uphold.Please know that we are taking your concerns seriously, and we will thoroughly investigate the issues you mentioned to ensure they do not recur. We would greatly appreciate the opportunity to welcome you back during your next visit to Chattanooga so that we may provide you with the exceptional service and hospitality that you deserve.Once again, we apologize for any inconvenience you experienced and hope to have the chance to restore your confidence in us.Thank you for your understanding.Warm regards,Musa SurveGuest Service Manager
by A traveller
Posted Aug. 10, 2024 on Expedia
Overall nice but they need to clean out the mold in the bathroom.
Comment from Hotel Management
Aug. 10, 2024 by Musa Surve, Hotel Management
Greetings for the day, Thank you for the feedback as we really appreciate it, we will have the housekeeping look into it. Thanks-Musa SurveGuest Service Manager.
by A traveller from Hesperia
Posted Aug. 8, 2024 on Expedia
Pleasantly surprised, clean facilities, friendly staff, great value.
Comment from Hotel Management
Aug. 8, 2024 by Malvin Ramirez, Hotel Management
Dear Jaime,Thank you for sharing your feedback and staying with us!
by A traveller
Posted Aug. 7, 2024 on Hotels
Comment from Hotel Management
Aug. 7, 2024 by Malvin Ramirez, Hotel Management
Thank you for staying with us
