Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

2.5 star property
Hotel near Ruby Falls in Chattanooga

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

Reception
Point of interest
Suite, Multiple Beds (Dry Bar)
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
3710 Modern Industries Pkwy, Chattanooga, TN, 37419
  • Ruby Falls
    ‪4 min drive‬
  • Lookout Mountain Incline Railway
    ‪6 min drive‬
  • Tennessee Aquarium
    ‪8 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪21 min drive‬

Room options

Standard Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds (Dry Bar)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Wet Bar)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

You may also like

About the area

Chattanooga

Lookout Valley stay.Your stay at this Lookout Valley hotel places you within 6 miles (10 km) of Ruby Falls and Lookout Mountain Incline Railway. Chattanooga Choo Choo is within 6 miles (10 km) and University of Tennessee at Chattanooga is within 9 miles (15 km).

What's nearby

  • Raccoon Mountain Caverns - 5 min drive - 3.9 km
  • Ruby Falls - 5 min drive - 5.2 km
  • Lookout Mountain Incline Railway - 7 min drive - 6.8 km
  • Chattanooga Choo Choo - 8 min drive - 10.0 km
  • Tennessee Aquarium - 9 min drive - 11.2 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 29 min drive

Restaurants

  • ‪Rock City Gardens - ‬12 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪The Tap House & Empyreal Brewing Co. - ‬7 min drive
  • ‪Taco Bell - ‬20 min walk
  • ‪Taco Bell - ‬7 min drive

About this property

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

Hotel near Ruby Falls in Chattanooga
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG also features coffee/tea in a common area, laundry facilities, and express check-out. Self parking is free.

This Chattanooga hotel is smoke free.

  • 92 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 25-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn by IHG

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 474 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Carl

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Felt a little gross

The hotel is located close to the highway, which was real nice. There were some nice restaurants nearby. However, cleanliness in the bathroom was left wanting. There were some water stains on the floor under the sink. There was hair in the corner behind the door and there was mildew around the tub edge and walls. And also there was a yellow/orange dried puddle under the toilet where that screw goes to hold it down.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Family Visit

Clean, convenient to walking around downtown. Super comfy bedding! Friendly, helpful staff.
Stayed 1 night in Apr 2025

4/10 Poor

Deidre

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, my experience at this property was far from pleasant. The grounds were not well maintained, and cleanliness was an issue throughout the stay. Our tub was dirty upon arrival, and the bedding had hair on it—we had to request fresh linens immediately. The front desk staff wasn’t rude, but definitely not welcoming either. The pool is much smaller than the photos suggest, ranging from only 3 to 5 feet, which was a letdown. The complimentary breakfast was disappointing—especially the biscuits, which were hard as a rock. On top of that, the trash bins outside were overflowing, giving a poor first impression. While the location itself feels a bit isolated, there is a Walmart and Dollar Tree a short drive away. Sadly, these small conveniences didn’t outweigh the negatives. I would not recommend this property based on my experience.
Stayed 1 night in May 2025

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Sudsy stay

Someone had put shampoo in all of the bottles in the shower and next to the sink. So conditioner and lotion bottles had soap or shampoo in them.
Stayed 1 night in Apr 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matthew, the front manager, was wonderful!! He couldn’t do enough for us and anyone who asked! He was exceptional
Stayed 1 night in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, great location and staff was very friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good room Safe area Good breakfast Nice indoor pool
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Raul

Travelled with partner
All good
Stayed 1 night in Apr 2025

6/10 Okay

Samantha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
There were black hairs all over our towels. We checked in for four people and there were not even enough towels in the hotel room for our family.
Stayed 1 night in Apr 2025

8/10 Good

Crystal

Travelled with family
Liked: Staff & service, room comfort

Not bad but a little pricey

We stayed twice in a week on a trip to Florida. The first stay wasn’t so great. The bath tub was dirty. Our room was right by the elevator and pool and was loud all night. The door didn’t close properly which was a bit scary. The second stay was much better. The receptionist was way kinder and our room was better. Bath tub was also dirty.
Stayed 1 night in Mar 2025

6/10 Okay

Donna

Within 10 minutes of us getting into our room, the fire alarm went off. Someone had cooked a cinnamon roll too long in the microwave. We had to walk outside until the fire dept told us it was ok to go back to our rooms. The manager had the key to turn off the alarm but he wasn’t there. The staff did the best they could under the circumstances. Our room was on the first floor directly across the pool and elevator. Very noisy throughout the night.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed

Room was rundown, small TV, bed wasn’t comfortable, and bathroom wasn’t fully clean (floor not mopped, hairs in corners, shower rod broken). I overheard others at breakfast with similar complaints. Also, the service at breakfast was very slow one morning, but fine the next. We won’t be staying here again.
Stayed 3 nights in Mar 2025

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities

Snowbirds going home

The hotel was in a good location and was easy to find and get around town. Easy check in and a great breakfast lady who kept everything clean and full. However the bed was uncomfortable. Sagging in the middle and needs to be replaced. The shower did not have hot water, it was just luke warm. If those items were fixed it would have been a 5 star stay
Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Travelled with partner
Liked: Staff & service, amenities
Hotel was very outdated
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ida, Thonotosassa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and convenient to the places we were there to see. Friendly staff! Shower curtain didn’t quite fit right so there was a flood of water on floor when you showered. Cleaning staff came in while we were out and did not close our door all the way or didn’t make sure door was closed. Nothing was missing. Just did not like the fact we came back to an open door. We would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Edwin

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Cal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is next to the highway So we knew that it would be nosy so we asked the check in person if we could have a room on the opposite side of the highway. The check in person didn’t even try to help us. Also one morning they ran out of almost all of the breakfast items.
Stayed 3 nights in Mar 2025

6/10 Okay

john

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Nazreen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

They refused to clean our room and stated they clean every 3 days and that was terrible returning to a room without the same towels not made bed garbage in the room
Stayed 2 nights in Mar 2025