Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 oct. 2024
Beds wereabove average. New and updated bathrooms.
Commentaires de Gestion de l’hôtel
27 oct. 2024 par Baymont, Gestion de l’hôtel
Hello Edward, we appreciate your positive feedback about our beds and bathrooms. It's fantastic to hear that you found them above average and updated. Your kind words mean a lot to us, and we look forward to the opportunity to host you again in the future.With Appreciation,SerenityStay Team
par un voyageur
Publié le 15 août 2024 sur Hotels
It was great
Commentaires de Gestion de l’hôtel
24 août 2024 par SerenityStay Team, Gestion de l’hôtel
Hello Anonymous, we appreciate your positive feedback and the 5-star rating! Your comment is truly valued. It was our pleasure to have you as our guest, and we are thrilled at the opportunity to welcome you back on your next visit.With Appreciation,SerenityStay Team
par un voyageur
Publié le 12 août 2024 sur Hotels
Homeless hang8ng around, people out side all hours of the night right out side rooms.....very loud.... got woke up 3xin one night, people smoking weed right out side our room
Commentaires de Gestion de l’hôtel
12 août 2024 par Alexander, Gestion de l’hôtel
Thank you for your review. We are sorry to hear that you had a poor experience. We do our best to ensure that our guest have a relaxing and serene stay, however it seems in you case we fell a bit short. I'm certain that our staff would have gladly dealt with your complaints had they been brought to our attention. We do hope that you will give us another opportunity in the future to show you the intended Serenity Stay experience.
par un voyageur de Brandon
Publié le 10 août 2024 sur Expedia
This was a very nice motel. The room was recently renovated and looked great, lovesd the shower, it was easily the best motel shower I've ever used. This was a single night stay for us as we were passing through on our way back home. The staff at Serenity Stay were all very professional and friendly, we felt welcome here.
Commentaires de Gestion de l’hôtel
12 août 2024 par Alexander, Gestion de l’hôtel
Thank you very much for your outstanding review. We are so glad that you enjoyed your experience with us, and we would lobe to welcome you back.
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par SerenityStay Team, Gestion de l’hôtel
Hi Jennifer, thank you for your rating of 3. Your support means a lot to us. We hope to welcome you back for an even better stay in the future.Best Regards,SerenityStay Team
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par SerenityStay Team, Gestion de l’hôtel
Hi Aaron, thank you for the rating you've shared with us. Your feedback is genuinely appreciated. We'd love to welcome you back for another delightful experience.Best Regards,SerenityStay Team
par un voyageur
Very pleasant front desk clerk.
Publié le 5 août 2024 sur HotelsWe really enjoyed our stay at Serenity Stay. The beds were very comfortable, the rain shower was awesome. It was very relaxing. I love how they do not use the little bottles for shampoo, soap etc. They have dispensers in the shower and by the sink with everything that you need, even lotion.
The room had been freshly painted, or so it seemed. It had a little bit of a piant smell. There was a mini fridge and a microwave. We don't drink coffee, but there was a coffee maker in the room too.
The only thing I did not like was there was about an inch or so gap under the door. You could see light under it. We rolled up a towel and put there. With that being said, we did have a bug in the room, which was promptly squished. I am sure it got in from the gap.
The front desk clerk was super nice and we would definitely stay here again.
Commentaires de Gestion de l’hôtel
24 août 2024 par SerenityStay Team, Gestion de l’hôtel
Hi Stephen, thank you for sharing your experience at Serenity Stay. We are thrilled to hear that you enjoyed the comfortable beds, rain shower, and convenient amenities in your room. Your feedback about the gap under the door and the bug in the room is duly noted, and we apologize for any inconvenience caused. We appreciate your kind words about our staff and are glad you found them helpful. We look forward to welcoming you back on your next trip.With Appreciation,SerenityStay Team
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par SerenityStay Team, Gestion de l’hôtel
Hi Danielle, thank you for your glowing 5-star rating! Your feedback brightens our day. We look forward to hosting you again for another wonderful stay.With Appreciation,SerenityStay Team
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par SerenityStay Team, Gestion de l’hôtel
Hi William, thank you for the fantastic 5-star rating! Your support means a lot to us. It was our pleasure to have you as our guest. We eagerly anticipate your return for another wonderful stay.With Appreciation,SerenityStay Team
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Nice place.
