Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,3 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Sterling Guruvayur, Gestion de l’hôtel
DearMehnasThank you for your generous 8-star rating! We're delighted to hear that you had a satisfying experience with us. If you have any specific feedback or suggestions to make your next experience even better, please feel free to share. Your satisfaction is our top priority!Warm regards,The Sterling Holidays Team
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Sterling Guruvayur, Gestion de l’hôtel
DearRaghavenderThank you for your generous 8-star rating! We're delighted to hear that you had a satisfying experience with us. If you have any specific feedback or suggestions to make your next experience even better, please feel free to share. Your satisfaction is our top priority!Warm regards,The Sterling Holidays Team
par un voyageur
Publié le 19 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Sterling Guruvayur, Gestion de l’hôtel
DearRajkumarThank you for your generous 8-star rating! We're delighted to hear that you had a satisfying experience with us. If you have any specific feedback or suggestions to make your next experience even better, please feel free to share. Your satisfaction is our top priority!Warm regards,The Sterling Holidays Team
par un voyageur
Publié le 11 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 janv. 2024 par Sterling Guruvayur, Gestion de l’hôtel
Dear GaneshWe appreciate your review, and we acknowledge your rating of 6 stars. Your feedback helps us strive for excellence, and we'll work on making your next experience even better.Warm regards,The Sterling Holidays Team
par un voyageur
Publié le 1 déc. 2023 sur Expedia
Reasonably close to the temple; food options available in the hotel's restaurant itself which were reasonably priced.
Commentaires de Gestion de l’hôtel
1 déc. 2023 par Sterling Guruvayur, Gestion de l’hôtel
Dear Arun,Thank you for your feedback! We're glad to hear that our hotel's location was conveniently close to the temple. It's great to know that you found the food options in our restaurant reasonably priced. We strive to provide a satisfying and convenient experience for our guests. We hope to welcome you back soon!Sincerely,The Sterling Holidays Team
par un voyageur
Publié le 29 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
19 déc. 2023 par Sterling Guruvayur, Gestion de l’hôtel
Dear ColWe're absolutely thrilled that you had such a fantastic experience with us. It's our goal to ensure your complete satisfaction, and we're delighted to have achieved that. Thank you for your support and for choosing us. We can't wait to welcome you back for another wonderful experience!Warm regards,The Sterling Holidays Team
par un voyageur
Publié le 14 sept. 2023 sur Expedia
The hotels website did not have the information they asked for. They wanted a copy of passport and OCI. On Expedia or hotels website it did not show the requirement. Got to the hotel at 11.15pm. The receptionist Akhil was not at all understanding and arguing with this. I said if this is a requirement why did the hotel call the day before. Finally got into the rooms at 1.15pm. Overall service was awful from the reception manager and staff. I will never recommend or stay at this hotel.
Commentaires de Gestion de l’hôtel
15 sept. 2023 par Sterling Guruvayur, Gestion de l’hôtel
Dear Reeja,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We understand that not having the required information on our website was frustrating for you. We will take your feedback into consideration and work on making necessary improvements to our website. We are sorry for any miscommunication you had with our receptionist. We appreciate your patience and hope you will give us another chance to provide you with a better experience in the future.Sincerely, The Sterling Holidays Team
par un voyageur
Publié le 13 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2023 par Sterling Guruvayur, Gestion de l’hôtel
Thank you for holidaying with us and sharing your rating. We have escalated your feedback to our management team.Sincerely,The Sterling Holidays Team
par un voyageur
Publié le 5 juill. 2023 sur Expedia
Great
par un voyageur
Publié le 31 mai 2023 sur Expedia
The place is very clean and well maintained and the theme matches with the city. Loved their hospitality and food. Definitely recommend staying here for an upscale stay experience with a touch of local tradition.
Commentaires de Gestion de l’hôtel
8 juin 2023 par Sterling Guruvayur, Gestion de l’hôtel
It pleases us to know that you had a wonderful time at Sterling Guruvayur. At Sterling, we aim to roll out a holidaying experience second to none and Sterling Guruvayur is one of our many such endeavours. Thank you for recommending us.It was a pleasure to host you!Sincerely,The Sterling Holidays Team
