Avis De Vere Cheadle House

Hello Christina, Thank you for your review following your recent stay at Cheadle House. Firstly thank you for taking the time to get in touch. We appreciate all feedback as a tool to help us continue to improve our facilities and our guest experience and customer service. I am disappointed to hear about your dissatisfaction with regards to some elements of your recent stay at Cheadle House. I am pleased that the team looked after you so well, especially Sian - your kind comments have been passed on. I am also pleased to hear that you found the bedroom to be spacious, the bed comfy and the location great for your requirements. I am sorry to hear that you did not receive the 05:45 wake-up call. I have raised this with the Nights team who informed me that this was a genuine human error and oversight however I appreciate this is of little consolation and the outcome could have been much more severe. They would like to be associated with my sincerest apologies. In relation to the leak into bedroom 42 I have raised this with my Maintenance Manager; Gyorgy who has put this room off until necessary maintenance works are carried out to fix the problem. To date I cannot confirm the reason for the leak until further thorough investigations have taken place. It would be greatly appreciated if you could resend the video and covering note to myself. Can I please ask you check the email address to which you sent the email as I have not received an email directly from yourself. I would of course have duly replied if I had. My email address is jenny.rae@cheadlehousemanchester.co.uk Thank you Christina - I look forward to hearing directly from you.

Thank you for your good rating.

Thank you for such nice feedback.

Thank you for such nice feedback.

Thank you for your good rating.

Dear Nhoc, thank you for such nice feedback. We lookforward to welcoming you back again soon.

Hi SOS, Thank you for your review of Cheadle House. I am delighted that you enjoyed he décor and ambiance of the main lobby/reception area. details with regards to the offsite leisure facilities are listed on our homepage so I am sorry that you were unaware of this prior to your arrival but I do hope that you visit us again I the near future and are able to take advantage of the offsite leisure club, with facilities including a fully-equipped gym, heated indoor and outdoor pools, Jacuzzis, steam and sauna rooms.

Hi, Thank you for your 8/10 star review. I am sorry that you were unable to eat in the restaurant due to a private function. Cheadle House is a relatively small hotel with only 1 restaurant and bar and therefore when this is privately booked we don't have alternative facilities to offer. Be rest assured the last thing as a hotelier I want is to refuse our guests these services, but we are limited on such occasions. There are lots of great restaurants in the immediate area including Table Table and TGI Fridays literally on our doorstep, alternatively there is a vast array of restaurant and bars in Cheadle Village and the surrounding area. The team at Cheadle House would've happily recommend and made reservations for you.