Note fondée sur 716 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,2 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Famillespar un voyageur de CHAMONIX MONT-BLANC
Bon plan pour Mount St Helenn
Publié le 8 mai 2012 sur ExpediaHôtel propre et correct mais très près de la grande route qui passe à proximité, un peu bruyant.
par un voyageur
Publié le 10 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your review. We appreciate your feedback and apologize for any inconvenience caused during your stay. We would like to address your concerns and ensure that your future experiences with us are exceptional. If you require any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Check in was quick and efficient.
The rooms were fairly clean and quiet.
Our room did smell of marijuana and ammenities were very limited. But overall, a pleasant stay.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for choosing OYO Rooms for your recent stay. We're glad to hear that your check-in process was quick and efficient. It's also great to know that you found the rooms fairly clean and quiet, which definitely adds to a pleasant stay.
However, we apologize for the inconvenience caused by the smell of marijuana in your room and the limited amenities. We'll address this issue to ensure a better experience for our guests in the future.
If there's anything else we can assist you with, please feel free to reach out to our team at guestsupport.na@oyorooms.com.
Thank you for your feedback and we hope to welcome you back soon.
Warm regards,
Team OYO
par un voyageur
Publié le 6 oct. 2024 sur Hotels
It was disgusting. Mold on the floor in bathroom, door was taped up with faux wood tape, it looked like a tweaker drug dealer hotel. Everything was rusty and nasty. I had to buy my own sanitizer spray and clean it I’d never stay here again
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
We're extremely sorry to hear about your disappointing experience. This is definitely not the kind of stay we strive to offer our guests. We apologize for the inconvenience caused due to the condition of the room, and any concerns you had. We take cleanliness and maintenance very seriously, and we'll address these issues immediately. Rest assured, this feedback will help us improve our services. If there's anything else we can do to assist you, please reach out to guestsupport.na@oyorooms.com.
Regards,
Team OYO
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Lisa, Gestion de l’hôtel
Hey, Keith! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Lisa
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Good price, rooms were clean, comfy bed, hot water, tv and wifi worked. Everything you can ask for in a quick night stay
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your positive experience! We are glad to hear that you enjoyed your stay with us. It's great to know that our clean rooms, comfy bed, hot water, TV, and WiFi met your expectations. We strive to provide everything you need for a convenient and comfortable stay. If you ever need further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Excellent service & great place to stay.
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Lisa, Gestion de l’hôtel
Heartfelt gratitude for sharing this, Wayne! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming :) Regards, Lisa
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your review with us. We appreciate your feedback and apologize for any inconvenience caused during your stay. We strive to provide a comfortable and enjoyable experience for all our guests.
If there's anything specific that you would like to bring to our attention, please feel free to connect with our team at guestsupport.na@oyorooms.com. We would be more than happy to assist you further.
Warm regards,
Team OYO
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Check in was quick and easy. Front desk woman was efficient. The rooms were great for the price.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your experience with us. It's wonderful to hear that the check-in process was quick and easy, and that our front desk woman was efficient. We're glad that you found the rooms to be great, especially considering the price. If you have any further questions or need assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 29 sept. 2024 sur Hotels
This property is in significant disrepair and just not cleaned well.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused during your stay. Rest assured, we strive to maintain the highest standards of cleanliness and upkeep at all our properties.
Your feedback is valuable to us, and we will make sure to address the issues regarding the property's condition and cleanliness. We appreciate your understanding and patience in this matter.
If there is anything else we can assist you with or if you have any further concerns, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our team is always here to help.
Warm regards,
Team OYO
