Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
No entry code!
Publié le 17 août 2024 sur HomeAwayThis is our second time staying at this house. We love it. However, VRBO did not give us the accurate key code! There’s no cell service in the area. It took us over an hour and one of our kids miraculously guessed the right code! It was late after a long travel day. I hope VRBO gets the information accurate to avoid future guest issues!
par un voyageur
A Great Lake front getaway
Publié le 14 juill. 2024 sur HomeAwayAfter being given the wrong code to open doors; We were pleasantly surprised to find a great lakefront home.
Its quiet location, easy lake access, and open concept layout made for an exceptional outdoor experience.
Thank you hosting my group.
We left your home in excellent condition after a great week of catching up.
par un voyageur
Enjoyable
Publié le 15 juin 2023 sur HomeAwayWe enjoyed our stay. The view is beautiful. Very quiet. The house is large enough that we weren't tripping on one another. The frying pans were not very good-everything stuck to them. Instructions for the TV would be helpful. The check in information was not clear. The code given didn't specify which door it went to. I was instructed to push the "yellow button"-none for the locks had a yellow button. Plenty of towels.
Commentaires de Gestion de l’hôtel
30 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi Toni, thank you for sharing your feedback and bringing some items to our attention that may need some TLC and we sincerely apologize for the issues you experienced during your time with us. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Disappointing at best!
Publié le 25 juill. 2022 sur HomeAwayWe stayed at this property over July 4th. Every communication effort the 3 days before the stay was met with a canned response. I asked for contact information via the app in the event we had problems. They told me to refer to the contract which I hadn’t brought with me. They couldn’t provide it. There was a major storm that caused mud to seep into the room with bunk beds. Four family members left two days early because of this. Once we left the property I reached out and notified them and sent pictures. They refuse to make it right because they say we didn’t report it to maintenance during the stay. See above for reason! They wouldn’t provide contact info and replied with canned responses. Someone named Lawana finally called me and refunded $100 for the lack of responsiveness from Vacasa but said it would be a different group to address the loss of time. Now they have gone silent. I’m guessing small claims is my option. After 7 years of booking with VRBO, this is the first time I have ever been forced to leave a negative review. Beware!
par un voyageur de Vancouver
So restful
Publié le 21 sept. 2021 sur HomeAwayPrivate, peaceful, didn't want to leave. Best house I have ever stayed at while visiting Lake Chelan
par un voyageur
Secluded Gorgeous Getaway
Publié le 14 sept. 2021 sur HomeAwayLoved, loved, loved this property! It is so unique and has a lot to offer. We enjoyed having the hot tub and being able to jump right into the water. The sauna was really nice after a cold swim and you still have a view of the water. I also loved mornings looking at the calm lake and watching the sun come up over the hills. Only 4 houses in the small cove, so not a lot of neighbors and far enough away from town to get away. Downside was the fruit flies! We tried so hard to keep garbage away and keep doors closed, but they were everywhere. I think the owners should treat the sinks and set out some traps to try to control it. Also, the couch could use a clean as it had stains on it. And as other reviews said, spotty WiFi. So just download your music. Otherwise, great! I didn’t want to leave.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
We loved hearing about your visit, Anna. We appreciate your feedback about the fruit flies and will review this with the local staff. We'd love to host you again very soon.
par un voyageur de Portland Oregon, USA
Absolutely Amazing
Publié le 25 juin 2021 sur HomeAwayThis property was perfect for our 2 week vacation at Lake Chelan. Perfect access to the lake. Layout of home and amenities were fantastic. The pictures are an accurate reflection of the home.
par un voyageur
Family
Publié le 6 avr. 2021 sur HomeAwayThe place was great would rent again
