Note fondée sur 37 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
1,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Lake Chelan mini vacation
Publié le 19 sept. 2024 sur HomeAwayThe property was in a great location, beautiful views. It was set up nicely.
par un voyageur
Great location, okay property.
Publié le 6 août 2024 sur HomeAwayThe location of the property is great. However, the AC unit in the master bedroom needs attention. The incredibly loud noise kept us up most of our first night. I reported the issue & the property manager was quick to schedule service but it’s unclear as to whether anyone came out to service the unit. The noise from the AC unit continued our entire stay and we never received a reply to our status inquiry. The beds in the two larger rooms were very uncomfortable with really thin mattresses. And the walls/floors are very thin so you can hear other guests walking & talking. We spent most of our trip away from the unit, so it served its purpose. Just not a very restful stay. These were comments posted by prior guests as well. We can also confirm that the tv in the living room was not functional for us. This was also mentioned by previous guests. Based on the repeat feedback of the same issues, these items should be addressed.
* the sliding glass door does not lock & was reported to the property manager. The peephole on the front door was installed backwards, so the person on the outside can see into the home. Both are security issues that should be resolved.
par un voyageur de Phoenix AZ
Clean unit, beautiful view
Publié le 4 juill. 2024 sur HomeAwayOpen living room/dining room/kitchen gives lots of space. Really clean. Lots of extra linens. The view and location are great. Lots of communication from the property linens company. Listing notes two queen beds but they are actually full size beds.
par un voyageur
Some resolvable issues
Publié le 25 juin 2024 sur HomeAwayLocation was good. The condo was roomy. There were 6 of us. The unit was not ready for us when we arrived at the scheduled time, not an issue as things happen but a message letting me know would have been appreciated. The TV in living did not work. The air conditioner in master bedroom was noisy even when turned off. Other than that it was well equipped and comfortable.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par VrboOwner, Gestion de l’hôtel
Rhonda, thank you for staying with us and sharing your experience. We are glad to hear you enjoyed the location of our home. We sincerely apologize for the issues that you encountered during your stay. We have made our local operations manager aware of all your concerns, and they will make sure that they are addressed. We enjoyed having you as our guest, and we hope to host you again.
par un voyageur
Fun couples weekend
Publié le 23 juin 2024 sur HomeAwayNixe
par un voyageur
Chelan Visit
Publié le 19 mai 2024 sur HomeAwayVery nice unit. Having 3 bedrooms and 2 bathrooms was great. Unit was fully stocked and supplied with well-thought out amenities. Wonderful lake view. Thoroughly enjoyed our stay. Very prompt responses to questions before and during stay. Thank you.
par un voyageur
Chelan Chillin
Publié le 11 mai 2024 sur HomeAwayVery clean, great location, had the basics that we needed. My only complaint is that the air conditioning was not working properly. Everything else was great.
par un voyageur
Easy stay!!
Publié le 9 avr. 2024 sur HomeAwayHad everything we needed.
par un voyageur
Consistently great.
Publié le 26 janv. 2024 sur HomeAwayAffordable and very comfortable. Highly recommended for the quick getaway.
par un voyageur
Gorgeous View
Publié le 23 oct. 2023 sur HomeAwayThe view was beautiful and the location was perfect. We appreciated the work put in to remodel the condo, especially in the kitchen. It was well appointed and all we needed was whatever we wanted to eat/drink. The only room for improvement was that it was pretty dirty on the balcony so we weren't able to enjoy the space. Otherwise, it met all of our needs.
Commentaires de Gestion de l’hôtel
24 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Kelly, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
