Note fondée sur 17 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
100 % des clients le recommandent
4,5 Propreté de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Spokane, WA

Ce voyageur a laissé seulement une note Publié le 10 août 2024 sur HomeAway
5 sur 5
par un voyageur

Lovely Chelan

Publié le 16 mai 2024 sur HomeAway
Spacious and Super Clean, easy walking distance into town.
5 sur 5
par un voyageur

Great place

Publié le 10 mai 2024 sur HomeAway
Great location, easy to walk to main shopping/dining area of Chelan. layout of the rooms, along with the right amount of amenities made our stay perfect!
5 sur 5
par un voyageur

Publié le 22 avr. 2024 sur Expedia
The pool was not available because is was not the right season ,
1 sur 5
par un voyageur

Property Management Team Failed this Owner

Publié le 14 avr. 2024 sur HomeAway
First impressions of this property were great, clean upon initially getting into the unit and appeared to have anything we should need. Parking permits are required for this property and we could not locate the permits anywhere in the rental. When we reached out to the support line, they “created a ticket” for the local service team to remedy the issue but in the meantime we needed to create our own permit and place it on the dash of our vehicles. Nothing like feeling your constantly at risk of having your vehicle towed while on vacation with littles. We heard nothing more from the local team in regard to any parking permit throughout our stay. Our first morning we discovered there was no coffee or complimentary anything outside of dish soap, shampoo, conditioner. I wouldn’t expect a fully stocked pantry or fridge or anything, but felt coffee would be one small thing to have, if even left over from previous renters, that would make for great experience or thoughtful touch. This first morning we also found one ant in the carpet in the living room, just one. We looked around a bit expecting that if there’s one ant there is probably more but didn’t see any that day. Fast forward to the next morning and there was an abundance of ants in the kitchen/dining room. We again reached out to the support line and they again “created a ticket” for the local team to address the issue after we were requested to send photo proof. We still have not heard back and departed the unit a day early
Commentaires de Gestion de l’hôtel
2 mai 2024 par VrboOwner, Gestion de l’hôtel
We are disappointed to read that your recent experience was not satisfactory. We take guest feedback seriously and have forwarded this information to the local staff so they can address your concerns and hope for another opportunity to host you for a truly exceptional experience. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
5 sur 5
par un voyageur de Yakima. WA

Peaceful getaway

Publié le 26 août 2023 sur HomeAway
We have stayed at Park Pointe condos on numerous occasions, we really like the location-close to town. This is the first time in a ground floor unit, so a little noisy from time to time, but not terrible. The unit was nice, with comfortable beds and cable TVs that allowed us to watch our Mariners! No complaints, would recommend to others.
2 sur 5
par un voyageur

Nice condo but tons of bugs

Publié le 25 janv. 2023 sur HomeAway
We enjoyed our stay here for the most part. The inside of the condo was very cozy. Unfortunately, there were thousand and thousands of little bugs outside the sliding door and in the pool and hot tub. Tiny little worm like bugs were crawling all over our bodies every time we came inside that we had to shower ourselves off, and give our kids a bath. They were on our towels and we couldn’t even sit outside. I’m not sure if it was just the weather or what at the time, but we would not go back strictly for this reason. Also, there were people smoking in the condo above us and up all night. We could hear them in our room and it was hard to sleep
5 sur 5
par un voyageur

Chelan condo

Publié le 4 oct. 2022 sur HomeAway
Great location and property. We were very happy staying there and will stay again.
5 sur 5
par un voyageur

Overall great!

Publié le 26 sept. 2022 sur HomeAway
Friends gathering for a golf outing. 6 days of total relaxation in a great location with all the amenities. Can't wait to go back!
5 sur 5
par un voyageur

Publié le 17 août 2022 sur Expedia
The kitchen was fully stocked and enough towels for all of us. Condo needs to be cleared out of broken items - tv tray Great beds and we loved being on the ground floor. No view of lake but you know it is there. Park across the street is great, easy to access and water was perfect.