Note fondée sur 83 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
100 % des clients le recommandent
4,2 Propreté de la chambre
4,5 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Great hotel and village

Publié le 4 oct. 2024 sur Hotels
The location was great. We visited several Cotswolds villages. This one was the most pleasant to walk around. The service was great. The full English breakfast was wonderful with eggs(fried or scrambled), bacon, sausage, tomatoes, beans, and toast with creamy butter and an assortment of jams and honey. The young lady working there was very helpful and polite. Overall, a great stay.
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Great location, room was clean and cosy. Very friendly staff.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 27 août 2024 sur Hotels
4 sur 5
par un voyageur

Publié le 24 août 2024 sur Expedia
The property was very good value for money.
5 sur 5
par un voyageur de Bridgend

Publié le 20 août 2024 sur Expedia
Second time we've stayed here now, it's a great location and the rooms are surprisingly quiet when it's busy outside. The staff are great and helpful, the breakfast is very good as well. Only downside is if you go during peak tourist times it maybe a struggle to get parking.
Commentaires de Gestion de l’hôtel
21 août 2024 par Author, Gestion de l’hôtel
Hi Matthew, Thank you for joining us for a second time! We're happy to hear that you had a pleasant stay with us yet again! The central location of the property is great, especially in a busy village like Bourton on the Water, as it allows our guests to explore the village by foot. Our staff are always sure to welcome our guests with broad smiles and offer 5-star hospitality and can cook up spectacular breakfasts! We look forward to welcoming you back soon! Kind regards, Chestnut Bed and Breakfast
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 27 juill. 2024 sur Hotels
2 sur 5
par un voyageur

Publié le 1 juill. 2024 sur Expedia
Positive : The area of Bourton-on-the-water is amazing and the B&B is located at the heart of it. The staff, when there, were amicable and the breakfast was very good. Negatives : The quality, cleanliness and the amenities of the establishment are misrepresented on the website. The room we had was outdated and dirty, and major problems in the room (scorching hot water with absolutely no pressure, hard water stains on the the shower doors and handles, hot water tank making extreme noise in our room everytime someone in the B&B opened a faucet, stained carpet, stained walls, stained pillows...) did not justify the high price of the room. The B&B is located on the BACK of a building, using a sketchy back-door that feels like a delivery door where there is no reception. The picture on the website shows a store that fronts the main street and the water but it is a misrepresentation and it should be taken down right now as it is misleading.
4 sur 5
par un voyageur

Publié le 11 juin 2024 sur Hotels
Beautiful village great place to visit and explore
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 mai 2024 sur Expedia
3 sur 5
par un voyageur

Shock, but okay in the end.

Publié le 29 mars 2024 sur Hotels
I hate to leave a bad review of this hotel because it's obvious they care about their hospitality; we enjoyed the employees. The location can't be beat... right in the center of the Cotswolds from what I could tell. It was so nice to be next the the stream and the Motor Museum. We arrived after check-in hours and received a nice welcome note and keys to our room left out. We never did have to check in for the two nights we were there. I never ran into anyone besides the breakfast help. Breakfast was good... the choices 1)a full English breakfast 2) Grilled Banana bread 3) Parfait; we enjoyed them all, but mostly the English breakfast. Breakfast doesn't start until 8:15, I believe. They have you order the night before. We had to leave early the second morning and they were kind enough to throw together 4 parfaits for us. I know there were warnings about sloping floors and the building being old, but I wanted to experience that old world charm. 😁 We came from a gorgeous hotel in Porto, Portugal that was flawless, so this room was a shock to us. It was like entering an old aunt's home. Semi- cluttered, quaint, and not the cleanest. The pillows disgusted me and the carpet was dirty and the bathroom cloogy. In further inspection, the decorative pillows weren't as old and disgusting as I thought. The beds were comfortable, even the pull-out sofa the teenagers slept on. Parking was not easy... only six hotel spots...three in back and three in front