Note fondée sur 778 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2023 par Matt | Duty Manager, Gestion de l’hôtel
Dear Anonymous,Thank you for the review of Citrus Hotel Cheltenham! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
par un voyageur
Publié le 5 mars 2020 sur Expedia
Commentaires de Gestion de l’hôtel
6 mars 2020 par Reception Team, Gestion de l’hôtel
Dear Guest,
Thank you for the review of the Citrus Hotel Cheltenham! We are glad that you enjoyed your stay and hope to see you again soon.
Sincerely,
par un voyageur
Publié le 20 août 2024 sur Expedia
2 way lighting only working by the door.
No anti-slip mat in the bath
liked:-
provision of soaps/shampoo.
quietness.
Commentaires de Gestion de l’hôtel
25 août 2024 par Nicky - Duty Manager, Gestion de l’hôtel
Thank you for leaving your feedback, this has now been passed on to the relevant department to be rectified. We hope you enjoyed your stay with us and look forward to welcoming you again in the future.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par James Bishop|Duty Manager, Gestion de l’hôtel
Dear Kris,Thank you for the review of Citrus Hotel Cheltenham! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,James Bishop Duty Manager
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 août 2024 par Matt Hewett | Duty Manager, Gestion de l’hôtel
Dear Maria,Thank you for the review of Citrus Hotel Cheltenham! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
par un voyageur
Central & comfortable room
Publié le 28 juill. 2024 sur HotelsHotel is a little dated & worn but very central. Rooms are clean & comfortable. Hotel is very central & would stay again.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par James Bishop|Duty Manager, Gestion de l’hôtel
Dear Maria,Thank you for taking the time to share your feedback. We’re pleased to hear that you found our rooms clean and comfortable, and appreciated our central location.We’re delighted to hear that you would stay with us again, and we look forward to welcoming you back in the future.Best regards,
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Great option for a quick stay in the city. Rooms and beds were very big. There was a kettle, iron and ironing board in the room. Very close to loads of restaurants and bars, and very convenient to walk to Cheltenham city bits.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Matt Hewett | Duty Manager, Gestion de l’hôtel
Dear Christine,Thank you for the review of Citrus Hotel Cheltenham! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
par un voyageur de Bishops Cleeve
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Matt Hewett | Duty Manager, Gestion de l’hôtel
Dear Margeret,Thank you for the review of Citrus Hotel Cheltenham! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
par un voyageur
Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juill. 2024 par James Bishop|Duty Manager, Gestion de l’hôtel
Dear Lai Hing,Thank you for the review of Citrus Hotel Cheltenham! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,James BishopDuty Manager
par un voyageur
Publié le 10 juill. 2024 sur Expedia
The airconditioning of room was not adequately indicated. Pillows were very hard and duvet was heavy not light and cosy. I felt overall there was not good value for money. Location was good.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Matt Hewett | Duty Manager, Gestion de l’hôtel
Dear Elspeth,Thank you for taking the time to share your feedback. While we sincerely wish you had a better experience with us, it is feedback like this that we learn from and use to improve ourselves.We acknowledge your dissatisfaction with the condition of your room on this occasion, we are working with our respective teams to rectify this for future stays.We hope for an opportunity to welcome you back to provide the hotel experience many of our guests have come to trust us for.Yours sincerely，
