Note fondée sur 812 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
94 % des clients le recommandent
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Malmaison Team, Gestion de l’hôtel
Dear Sir/Madam,Thank you for taking your time to leave us a review.We are sorry to hear that your stay was not up to expectations. This is not what we want our guests to experience completely. If you would like to further discuss your stay with us, please contact the hotel directly and provide us with more details about your stay.Thank you & best wishes,
4 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Malmaison Team, Gestion de l’hôtel
Dear valued guest,Thank you for taking your time to leave us a great review.We are glad to see that everything went well and that you enjoyed your stay with us. We hope to see you back again with us soon!Thank you & best wishes,
2 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par The Management Team, Gestion de l’hôtel
Dear Phoebe,Thank you for taking the time to leave us a review. We are saddened to hear that you didn't have a great stay with us and would love to hear some feedback on how we can improve.We hope that we can welcome you back for a better experience with us!Kind RegardsManagement Team
3 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Management Team, Gestion de l’hôtel
Dear Peter,Thank you for your time reviewing our property. I'm happy to hear you enjoyed your stay with us. We would love to know how we could've made your stay even better to get us to 10/10. We hope you come to return to stay once more in the future.Kindest regards,
4 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par The Management Team, Gestion de l’hôtel
Dear Mark,Thank you for leaving us a review. We hope to welcome you back soon for another lovely stay!Kind RegardsManagement Team
5 sur 5
par un voyageur de Higashi Kurume

Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Malmaison Team, Gestion de l’hôtel
Dear Shigeharu,Thank you for taking your time to leave us a great review! We are glad to hear that everything went well during your stay and we hope to see you back again with us soon!Best wishes,
5 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par The Management Team, Gestion de l’hôtel
Dear Jennifer,Thank you for taking the time to leave us a review! We are happy to hear that you had a great stay with us!We hope to welcome you back again for another wonderful stay!Kind Regards
4 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Management Team, Gestion de l’hôtel
Good morning,Thank-you for taking the time to review the hotel.We are glad you had a great stay with us!Kindest Regards,Management Team
4 sur 5
par un voyageur de Bayside

Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Management Team, Gestion de l’hôtel
Dear Caroline,Thank you for leaving us a review! We hope that we can welcome you back again for another great stay!Kind RegardsManagement Team
4 sur 5
par un voyageur

Publié le 13 sept. 2024 sur Expedia
Staff were very good, polite, friendly and helpful, able to change a bedroom at short notice to help my mother with better accessibility
Commentaires de Gestion de l’hôtel
13 sept. 2024 par The Management Team, Gestion de l’hôtel
Dear Richard,Thank you for taking the time to leave us a review! We are pleased to hear that you had a positive experience with our staff and this will certainly be passed on.We hope that we can welcome you back in the future for another great stay!Kind RegardsManagement Team