Note fondée sur 400 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Lovely room!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par No.131 Reception, Gestion de l’hôtel
Dear Alexander, Thank you for your kind review, we hope to see you again soon!Regards,No. 131 Reception
par un voyageur
Publié le 23 sept. 2024 sur Expedia
We stayed for one night for a quick stop by in Cheltenham and were totally drawn to the stylish and luxurious finish of the hotel. It’s a super cool destination right in the heart of Cheltenham with a real vibe over the weekend in its bars and restaurants.
We opted for the smallest room type (cosy) which was beautifully decorated and kitted out with premium bedding and quality products. Although the room was sufficient for a night, our main comment was that there were not enough surfaces to put things on especially for two people and it was a little too compact.
The staff were really helpful and we enjoyed being able to order breakfast to the room from the restaurant.
Overall, we would stay again but probably upgrade to a better room.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par No.131 Reception Team , Gestion de l’hôtel
Dear Nicole,Thank you for taking the time to share your feedback with us, we are glad the vibe of the hotel was up to your liking and the staff was helpful . We hope to have the opportunity to welcome you back!Kindest Regards,No. 131 reception
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par No.131 Reception, Gestion de l’hôtel
Thank you for your kind rating, we are glad that you had a great experience and looking forward to welcoming you back to No. 131.Regards,No. 131 Reception
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par No.131 Reception, Gestion de l’hôtel
Dear Lucy,We are glad to see that you have enjoyed your stay with us, we hope to see you again soon!Regards,No. 131 Reception
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par No. 131 Reception, Gestion de l’hôtel
Hi Jenna,Thank you for the 5* rating, we hope you have enjoyed your stay and we will have the opportunity to welcome you back!
par un voyageur
Beautiful hotel
Publié le 13 sept. 2024 sur HotelsThis hotel is stunning.
I always generally book thought hotels.com but do feel you get preferential treatment if you book direct with this hotel and now no for next time.
I booked the second room option up and it said separate bath and shower but there was no bath in our room.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par No. 131 Reception, Gestion de l’hôtel
Dear Gemma,Thank you for taking the time to rate and review your stay.As we do not have a contract with Hotels.com, unfortunately we do not have control over the details shared on their website.We do offer a couple of packages that are only available booked directly, and the Best Available Room Only rate is available on all platforms.We do hope to see you on another occasion, and please do reach out to us prior to arrival, so we can try our best to accommodate any request you might have.Kind regards,No. 131 Team
par un voyageur
Publié le 12 sept. 2024 sur Expedia
The room was amazing. Ceiling was at least 12’ high. Unfortunately, there were two problems with the room: it smelled musty and the toilet (a Crapper) did not flush well. By the way, the shower was incredible.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par No. 131 Reception, Gestion de l’hôtel
Dear Jerold,Thank you for taking the time to leave a review of your experience.We do take every feedback into account when improving our services and the experience we provide.We do hope to be welcoming you on another occasion.Kind regards,
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Incredible stay in such a lovely room, lots to do in the area too for nice drinks/dinner/walks
Commentaires de Gestion de l’hôtel
9 sept. 2024 par No.131 Reception, Gestion de l’hôtel
Thank you for your kind review, we are very pleased to hear how much you have enjoyed your stay!Looking forward to welcoming you back.Kindest Regards,No. 131 Reception
par un voyageur de Skelmersdale
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par No.131 Team, Gestion de l’hôtel
Dear Paul,Thank you for taking the time to rate your stay.We look forward welcoming you on another occasion.Kind regards,No. 131 Team
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par No.131 Reception, Gestion de l’hôtel
Dear Mark,We are sorry to see that you haven't enjoyed your stay with us. Please do not hesitate to contact us if you would like to share more information so we can look into your experience in more details.Regards,No. 131 Reception
