Note fondée sur 114 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,9 sur 5
100 % des clients le recommandent
4,9 Propreté de la chambre
5,0 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 29 sept. 2024 sur Expedia
No information emailed regarding check in details and car parking details. Once host contacted she was very helpful
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Sarah, Gestion de l’hôtel
Hi KarenThank you for the taking the time to give us your feedback. It is always good to know our guests have enjoyed their stay. We appreciate your comments so that we can make improvements.Kind regards
5 sur 5
par un voyageur

Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Sarah, Gestion de l’hôtel
Hi CraigThank you for the taking the time to give us your feedback. It is always good to know our guests have enjoyed their stay.
5 sur 5
par un voyageur

Unbelievably good value

Publié le 13 sept. 2024 sur Hotels
I was amazed at the high standard for money here. Super-comfortable and spacious apartment with lovely touches such as a fresh fruit bowl, breakfast items and coffee machine. Very nice lady there to check me in. Tiny quibbles : I got the email via hotels.com with check in instructions on the day of my check-in, and I was driving so never saw it until after check in. Would be better to send the day before. Also, idiot-proof instructions for the coffee machine and dishwasher would have helped me! I was only there for one night and in a hurry in the morning I found these things a bit difficult. But a lovely if too brief stay. If I’m ever back in Cheltenham I will definitely be back. ♥️
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Sarah, Gestion de l’hôtel
Hi EmilyThank you for the taking the time to give us your feedback, it is always good to know our guests have enjoyed their stay. We appreciate your comments so that we can make improvements. We hope to see again in the future.Best regards
4 sur 5
par un voyageur

Publié le 11 sept. 2024 sur Expedia
Loved the size and comfort of the suite. Really appreciated having milk, bread and breakfast cereal in the kitchen when we arrived late at night. Property was very far from train station and far from main bus station so if you arrived / left by public transit it was tricky.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Sarah, Gestion de l’hôtel
HelloThank you for the taking the time to give us your feedback, it is always good to know our guests have enjoyed their stay. We appreciate your comments so that we can make improvements.We are only a 7 minute taxi ride from the railway station, there are always plenty of taxis waiting outside the station. It is a only a 10 minute walk from the bus station to the apartments.We trust it didn't spoil your stay too much and hope to see you again in the future.
5 sur 5
par un voyageur

Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Sarah, Gestion de l’hôtel
Hi IainThank you for the taking the time to give us your feedback it is always good to know our guests have enjoyed their stay. We appreciate your comments so that we can make improvements.
5 sur 5
par un voyageur

Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Sarah, Gestion de l’hôtel
Hi RafalThank you for the taking the time to give us your feedback. It is always good to know our guests have enjoyed their stay. We appreciate your comments so that we can make improvements.Kind regards
5 sur 5
par un voyageur

Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Sarah, Gestion de l’hôtel
Hi RichardThank you for the taking the time to give us your feedback, it is always good to know our guests have enjoyed their stay. We appreciate your comments so that we can make improvements.Kind regards
5 sur 5
par un voyageur

Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Sarah, Gestion de l’hôtel
Hi SarahThank you for taking the time to give your feedback, it is always useful to hear what our guests think of our properties. This way we can ensure we maintain our high standards and that any issues are rectified quickly.Kind regards
5 sur 5
par un voyageur

Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Sarah, Gestion de l’hôtel
Hi ShannonThank you for taking the time to give your feedback, it is always useful to hear what our guests think of our properties. This way we can ensure we maintain our high standards and that any issues are rectified quickly.Kind regards
4 sur 5
par un voyageur

Publié le 16 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mai 2024 par Sarah, Gestion de l’hôtel
Hi HilaryThank you for taking the time to give us feedback, it is always good to know guests have enjoyed their stay. We hope to be able to welcome you back to the apartments at sometime in the future.Kind regards